Sorry - I should have mentioned we are running 8.10 with HotFix2 and still have problems with Outlook 2000 mail clients and IMAP performance with all clients.
problems ARE NOT Fixed with hf2. ----- Install the hotfixes and you will find it fixes your problems. Travis > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of imail > Sent: Tuesday, April 13, 2004 12:00 PM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] Imail 8.10 IMAP/LDAP problems - rationale? > > > > After upgrading to Imail 8.10, like others here we are seeing horrible > performance problems with IMAP4 and client problems. > > Outlook 2000 is crashing with a GPF � apparently if you have mail > folders nested more than 3 deep Outlook is unusable. > > Installing Office 2000 SP3 on hundreds of client PC�s is not as easy > as it sounds and some of our clients are now in the midst of trying to > do that. > > Even Outlook 2003 has severe performance problems with IMAP especially > when moving messages between folders/accounts. > > What gives? Why such a backward step in Imail? > > After a little bit of sleuthing, I think I have found the answer which > unfortunately, is even more discouraging. > > Buried in the Ipswitch 8.10 upgrade notice was the following �New > add-on collaboration tools, available April 27, will help your > organization work more effectively and quickly and easily distribute > up-to-date information. Shared Calendaring, Free/Busy Scheduling and > the Global Address List� > > After more searching on Ipswitch website and other places, I think I > have the answer � Ipswitch is planning to support a �shim� module that > emulates Microsoft Exchange. > > When the shim is loaded into Microsoft Outlook on the client PC, the > user can access global address lists, shared calendars, and public > folders on an external mail server as if the server is running > Microsoft Exchange even though it really isn�t. > > The shim is called the �Bynari Insight Connector� and allows Outlook > clients with the add-in installed to access mail servers running > IMAP4/LDAP as if they were Exchange servers. > > So Ipswitch has made drastic internal changes to LDAP and IMAP in > Imail to make it compatible with the Bynari module they plan to > release later this month. > > This raises a lot of questions: > > 1. What happened to QA? When making such dramatic internal > changes to a product, it should be extensively regression tested to > make sure it doesn�t break existing customer configurations and to > insure that performance is equal or better, NOT WORSE, than the > current version. Apparently QA is either asleep at the wheel, laid > off, or outsourced as very little testing was done for 8.10 given all > the problems � functionality and performance we are seeing. > > 2. Who is running product planning? Why does Ipswitch feel > that competing with Exchange is their future? If I want Exchange > functionality, I don�t know about everyone else, but I would prefer to > run the real Microsoft Exchange rather than a kludgy emulator shim > (which is licensed/sold PER USER) that must be installed by the > end-user and I�m sure will have �limitations�. > Who�s going to go onsite and support all those end-user clients? > Microsoft won�t touch them (unsupported 3rd party dll/add-in will be > blamed for any problems) and as a hosting company we don�t offer > onsite end-user support. > > 3. Why is the installed base being ignored? For the past 3 > years or more the single most requested enhancement/new feature > mentioned on these lists has been to increase the > reliability/stability of Imail by allowing the use of NAS storage for > mailboxes, multiple servers acting as one logical mail server, > allowing webmail to run on it�s own server, etc. etc. I think that > for the majority of Imail customers this is much more important than > emulating Microsoft Exchange. Personally, and others may disagree, I > do not have a problem with expecting to pay a higher price for �IMail > Enterprise� to have these features. > The reliability of our email servers is our #1 concern and in the > past 4 years it is the only thing I have not seen any progress from > Ipswitch at all. Some of these changes are not rocket science > > Comments strongly encouraged � whether you agree or disagree, tell > Ipswitch what you think. > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
