I just got off the phone with support. We still have an open incident for the SMTPd32.exe "Faulting application" problem. IPSwitch support said there were a handful of customers with the same problem but development has been unable to reproduce the problem so they are uncertain when a patch will be available.
So far every time the application bombed it was able to recover and restart the SMTP service. They did say the only interaction the application has with SMTPd32.exe and the iaspam.dll has is configured on the "Connection Filtering" tab under the Anti-spam settings within IMail Administrator. He said if for any reason the problem continues and the SMTP service is unable to recover to remove the DNS Blacklists as well as all the connection filtering settings on this tab and the problem should go away. -----Original Message----- From: Jim Mc Cay [mailto:[EMAIL PROTECTED] Sent: Thursday, April 22, 2004 9:13 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] IMail SMTP Server service terminated unexpected l y I've had this problem with Imail for over 6 months! I've talked with tech support, and they have told me that it has to do with the DNS Black list. My problem didn't start till I upgraded to 8.05 from 8.04. None of the hotfixes fixed the issue. The SMTPd32 service will go down anywhere from 1 minute to several hours or even a day or two later. I had to downgrade from 8.05 back to 8.04 because the SMTPd32 service would no longer restart on its own, even after I told it to in the monitor and in service manager. Still have the issue in 8.04 but at least the service will restart on its own, but that was only after I wrote a batch file program to stop the smtpd32 service and start it again. The reason why I had to do that is because when either the monitor or service manager would try to restart the service a message would appear stating that the service was already running, yet it wasn't. Asked tech support if 8.1 would fix my problems, but was told to hold out until all of the issues were worked out with 8.1. If anyone comes up with a TRUE fix/solution to this smtp problem I would love to see/hear about it. Jim McCay Automated Data Systems 618 Franklin Michigan City, IN 46360 [EMAIL PROTECTED] ---------- Original Message ---------------------------------- From: "Jimm Wetherbee" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Thu, 22 Apr 2004 08:52:05 -0400 We seem to be experiencing something similar with 8.10 H2 and it may be that we applied the MS Hotfix in question before this installation. Which hotfix might be the problem and which OS does it apply to. Our mail server is running NT 4 SP6a. I should add that in our case, given enough time, every IMail service eventually halts and the server itself becomes generally unresponsive, taking forever to even shutdown. The unresponsiveness is such that Dr. Watson almost never is able to write anything. --jimm -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Hostmaster Online Services AS Sent: Thursday, April 22, 2004 8:13 AM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] IMail SMTP Server service terminated unexpected ly That could be correct. Because. I saw this first time after the latest MS Hotfix update last week! Only a few ours after the restart Regards Roar -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Gregg Sent: 22. april 2004 14:10 To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] IMail SMTP Server service terminated unexpected ly I don't think it is an IMail problem. We have been experiencing this on one of our web servers for the last week or so. I think perhaps it is one of the latest MS hotfixes. Regards, David Gregg dgSoft Internet Services +1.949.584-1514 --- mxGuard for IMail Adds anti-spam *and* anti-virus capabilities to your IMail server. $99 unlimited domains/users. No service agreements. Download and install a free trial version today. http://www.mxGuard.com/Postmaster/Download.asp --- ----- Original Message ----- From: "Langston, Cale" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, April 22, 2004 4:26 AM Subject: RE: [IMail Forum] IMail SMTP Server service terminated unexpected ly > I'm getting the same error. After performing to upgrade to v8.1HF2 and > running without a problem for a week all of a sudden I'm getting this > garbage. I don't understand it, but ipswitch tech support has been notified > and are working on the problem. Jason is my tech, if he gives me something > useful I'll let rest of ya know that are having the same problem. > > -----Original Message----- > From: Hostmaster Online Services AS [mailto:[EMAIL PROTECTED] > Sent: Thursday, April 22, 2004 6:32 AM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] IMail SMTP Server service terminated unexpectedly > > Hi all. > > The IMail SMTP Server service terminated unexpectedly. It has done this 1 > time(s). The following corrective action will be taken in 0 milliseconds: > No action. > > At the exact same time I did get another event log message from DR Watson > > The application, , generated an application error The error occurred on > 04/22/2004 @ 07:20:45.468 The exception generated was c0000005 at address > 0147673B (<nosymbols>) > > What has happened here? > > I'm running 8.05 HF2, Imail AV from Symantec, and F-secure AV > F-Secure does not scan or has real-time protection of C:\IMAIL\ and > C:\IMAIL\SPOOL. User Database is SQL 2000 > > Roar > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] ______________ ______________ ______________ ______________ Sent via the KillerWebMail system at tory.adsnet.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
