This is a very odd and frustrating problem. We have a couple of clients that we have been unable to send email to and it appears to be all on our end. The client has 3 mail servers and MX records for all 3. However, the first and primary mail(mx) does not accept outside email, it's internal use only. Our problem is that Imail never tries either of their second mail servers, it tries over and over again to hit the primary and then we get one of these: Delivery failed 20 attempts:
At first I thought this had to be an issue with my firewall, but it's looking a lot more like it's an Imail issue. I've had my firewall consultants scour our FW and they can't find any problems, from monitoring while we try to email this client, they show the mail server as just never attempting to try the secondary mail servers at this client's location. There are 3 different clients from 3 different networks that we are having this issue with. I can do NSlookups on all of them and ping all their mail servers, but nothing I do can get Imail to try the secondary mail servers. Any advice is greatly appreciated! We are running Imail 8.1 Thanks, Andy To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
