Hello All,
I have a client who is not able to receive emails from a particular domain. He's able to send emails fine but not receive them. The client did a test email to his customer and cc'd me. I checked the logs and the email was delivered to the customer fine, to which she replied to us. I checked t he logs and found that the logs showed the emails as being delivered yet neither I nor my client received anything. Here's the logs:
SMTPD (69E1027C) [208.255.XXX.X] connect 12.37.XX.X port 4280
SMTPD (69E1027C) [12.37.XX.X] EHLO hal9000.us.nufarm.com
SMTPD (69E1027C) [12.37.XX.X] MAIL FROM:<[EMAIL PROTECTED]>
SMTPD (69E1027C) [12.37.XX.X] RCPT TO:<[EMAIL PROTECTED]>
SMTPD (69E1027C) [12.37.XX.X] F:\IMAIL\spool\D8eab69e1027c95ec.SMD 2731
SMTPD (00370210) [208.255.XXX.XX] connect 12.37.XX.X port 4285
SMTPD (00370210) [12.37.XX.X] EHLO hal9000.us.nufarm.com
SMTPD (00370210) [12.37.XX.X] MAIL FROM:<[EMAIL PROTECTED]>
SMTPD (00370210) [12.37.XX.X] RCPT TO:<[EMAIL PROTECTED]>
SMTPD (00370210) [12.37.XX.X] F:\IMAIL\spool\D8eac0037021099a5.SMD 2731
SMTP (804) processing F:\IMAIL\spool\Q8eab69e1027c95ec.SMD
SMTP (5372) processing F:\IMAIL\spool\Q8eac0037021099a5.SMD
SMTP (804) ldeliver tenkoz.com client-NUL (1) <[EMAIL PROTECTED]> 0
SMTP (804) finished F:\IMAIL\spool\Q8eab69e1027c95ec.SMD status=1
SMTP (5372) ldeliver sofwerks.com me-NUL (1) <[EMAIL PROTECTED]> 0
SMTP (5372) finished F:\IMAIL\spool\Q8eac0037021099a5.SMD status=1
Any thoughts on this? I've checked my kill file for the end customer's domain and found nothing. I've also checked my Declude spam account and found nothing. What am I missing here?
Troy D. Hilton
SofWerks LLC.
[EMAIL PROTECTED]
302-529-1961
