Beleive it or not I have the same problem - the bounce / notify on virus message actually generates more phone calls that its stops... As soon as the users see the subject "VIRUS DETECTED" they freak out and call.
Id love to change it so that IT could get a little credit, like " We know that you havent updated your Norton since you bought your PC 3 years ago - we just saved your ass" RT "when your on fire, people get out of your way" -----Original Message----- From: Jason [mailto:[EMAIL PROTECTED] Sent: Thursday, April 29, 2004 4:16 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Postmaster response question. You could just ignore him :). Or send him a note explaining the situation (RFC references) and let him know that he needs to contact his Postmaster Gerenal if wants to lodge a serious complaint. I think you will find that this will shut him up. Jason -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nathan Fouarge Sent: Thursday, April 29, 2004 3:09 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Postmaster response question. I am the mail administrator of the area he is servicing. :) I need to know how to change the bounce message if it is even possible. I could not figure out where/how to change it. Thanks, Nate -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Shepherd Sent: Thursday, April 29, 2004 1:22 PM To: '[EMAIL PROTECTED]' Subject: RE: [IMail Forum] Postmaster response question. I suggest you send this Postmaster part of the standard referencing the "Postmaster". He seems to have a problem with the area he is servicing. If you can find out the domain from which the postmaster @<domain name >is from, have the administrator modify the bounce message to address this issue. Greg Shepherd Engineering Manager Catalyst Manufacturing Services, Inc. 2507 Wayne Street Endicott, New York 13760 Phone: 607-786-6300 Fax: (607) 786-6313 or (607) 748-8557 Email: [EMAIL PROTECTED] -----Original Message----- From: Nathan Fouarge [SMTP:[EMAIL PROTECTED] Sent: Thursday, April 29, 2004 2:04 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Postmaster response question. I wish I was kidding. I searched around in our Imail server and could not find a way to change the message. I am assuming it is impossible to change, but I thought I would ask the almighty list since many people here have a lot more experience than I do with the 'internals' of Imail. Nate -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Scott Heath Sent: Thursday, April 29, 2004 12:44 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Postmaster response question. This is the 2nd time this message has come through the list, please tell me your kidding right? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nathan Fouarge Sent: Thursday, April 29, 2004 10:20 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] Postmaster response question. I just received the following message from our local USPS postmaster: Please change the name "Postmaster" so customers do not call me at the Post Office. You could use a name such as "EMail Guardian", "Administrator", or "EMail Master"... Ok, I realize the RFC's say that we need a 'postmaster' account, but is there any way we can change the message a bounce sends? I thought I had this taken care of with this guy a couple months ago but here it is again... Please try not to laugh too hard, you might strain yourself. :) Nathan Fouarge To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.668 / Virus Database: 430 - Release Date: 4/24/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.668 / Virus Database: 430 - Release Date: 4/24/2004 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ ************************************************************************ **** The contents of this email and any attachments may be privileged, Confidential, and protected from disclosure. It is intended only for the use of the individual to whom it is addressed. Access to this email by anyone else is unauthorized. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. 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