Wow - I must say you have gone the extra mile to find the source of the problem. We could all learn a lesson here.
Travis -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of FastWave Sent: Tuesday, June 15, 2004 4:28 PM To: IMail Forum Subject: [IMail Forum] List Server Problem Running IMail 8.05 with HF03 I originally posted this problem to the list on May 23rd but it was quickly subverted by a flame war and, consequently, never answered. Since that time, I have gathered more information which may be beneficial to others. We host a number of lists on our mail server and some list members have been complaining that when they reply to a list message, it gets rejected by the mail server. Basically, what is happening is that the message 'Reply-To:' address is different for various list recipients (see the 'Reply-To:' lines in the headers below): [good header] Received: from fastwave.net [207.212.80.136] by ns3.fastwave.net with ESMTP (SMTPD32-8.05) id A1D584B01CC; Mon, 10 May 2004 17:44:05 -0700 Message-ID: <[EMAIL PROTECTED]> Date: Mon, 10 May 2004 17:46:27 -0700 To: [EMAIL PROTECTED] Subject: [List Name] Subject Desctription Sender: [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] [bad header] Received: from fastwave.net [207.212.80.136] by ns3.fastwave.net with ESMTP (SMTPD32-8.05) id A1D584B01CC; Mon, 10 May 2004 17:44:05 -0700 Message-id: <[EMAIL PROTECTED]> Date: Mon, 10 May 2004 17:46:27 -0700 To: [EMAIL PROTECTED] Subject: [List Name] Subject Description Sender: [EMAIL PROTECTED] Reply-to: [EMAIL PROTECTED] I sent a message to all the members of each list on our mail server requesting that they click on their 'Reply' button and send me what appeared in the 'To:' address box of their mail client. All users indicated that they got the correct 'Reply-To:' address except those customers of Roadrunner (correct 'Reply-To:' addresses were received by users of AOL, Cox, SBC, Yahoo, et al). It appears that Roadrunner is manipulating the message header and replacing the customer's list domain name with our mail server's Host Name (ns3.fastwave.net). The problem is that those lists do not exist under our Host Name, and the reply to list messages get bounced back to the sender with the error message 'user unknown'. When I first came across this problem, I thought the IMail product was in error and reported it to Ipswitch (I initially thought the IMail server was sending the wrong 'Reply-To:' address). Now, I am convinced that Roadrunner is the problem and would like to report this to them. I seem to recall that someone on this list had direct contact information for Roadrunner and was wondering if that person wouldn't mind sending it to me. Also, before I contact Roadrunner, it would be nice if someone else could verify this problem with a list on their mail server. Or, I could be all wrong about this and, hopefully, will be set straight as how to correct this situation. In any case, I hope this helps other IMail admins running list services. Best regards! Kim W. Premuda San Diego, CA To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
