Rick Davidson
National Systems Manager
North American Title Group
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----- Original Message ----- From: "Matt" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, October 14, 2004 11:33 AM
Subject: Re: [IMail Forum] Bugs in 8.13 Webmail interface that need to be fixed.
One of these bugs is quite old, and honestly, the last time I reported a bug to them, it took them a year to fix it (finally showed up in 8.13). I still haven't received a follow-up to my trouble ticket either :)
Maybe if everyone that is using 8.13 and Webmail, or is bothered by the missing fields in other versions, could contact Ipswitch and pressure them to address this issue; that might work.
I'm a bit surprised that a bug so obvious as the one introduced in 8.13 got out the door. I expect that they are aware of it at least, but it isn't in their KB. I am really hoping that they will fix the other bug at the same time since it deals with the same IMail tag output.
Matt
Martin Schaible wrote:
Hi Matt,
I think you should report this bug directly to the support crew from ipswitch. This is the
only way, that a bug will added to the bug list.
============================================ Am Donnerstag, 14. Oktober 2004 um 16:56 schrieben Sie:
Hopefully someone from Ipswitch can respond to this one. With the switch to IMail 8.13, there are now two additional bugs in the Webmail interface that affects both standard and KWM templates, as well as a long-standing and unresolved bug that also affects one of the tags.
The bugs that were introduced in 8.13 affect the way that the To: line is displayed. Essentially they fail to insert a <BR> tag after the To value in the tag output and cause the next header line to show up immediately following the To, regardless of what that line is. For example, a To might now look like the following:
To : [EMAIL PROTECTED]: Bugs in 8.13 Webmail interface that need to be fixed.
This also affects the display of the headers when viewed. I have tracked this problem down to the code that is output from the following two tags:
<!--IMAIL.MessageToPlain--> <!--IMAIL.MessageHeaderWithoutFrom-->
These two tags also have a bug in them that does not always convert "<"
and ">>" to their HTML equivalents for display in the pages, and the net
effect is that any address without the conversion disappears in the HTML output because this looks like an HTML tag to a Web browser. This bug is at least 6 months old and possibly much older than that, and it affects about 1 out of about 20 messages from my estimation. I would really like to see this fixed as well.
Ipswitch, please fix these things.
Thanks,
Matt
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