Install a client app to enable workgroup features? Other than in the controlled corporate world, that is totally brain-dead!
We would never be interested in anything that requires a custom app to be installed. It's bad enough to field calls from newbies such as "My Internet is down, can you help? Uh, we aren't your ISP, only your email provider" Now I can just see it "My printer doesn't work. It's your fault. It worked fine yesterday but then I installed your workgroup thinkgy and now I can't print. When can you come over and fix it?" Of course, in the Corporate world, I wouldn't want to be the help desk department supporting ICS with Outlook either. Got a problem, ok, call Microsoft PSS "I'm sorry, we don't support Outlook with 3rd party workgroup add-ins, you'll have to uninstall it first and then duplicate the problem". There's a reason there aren't very many good 3rd party solutions that are compatible with native Outlook collaboration features -- the only way to do it is to reverse-engineer Exchange/Outlook RPC protocol and that is not an easy thing to do - well! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of James Bednarz Sent: Wednesday, October 27, 2004 6:37 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Collaboration tools exposed Bryan, Yes, Workgroupshare is completely unmodified from the independent version. It requires a client be installed on each client workstation. >James, >WorkgroupShare requires an Outlook add-on for the integration to work. Is >this the same for the version included in ICS? Would we have to distribute >software to the end-user for the collaboration tools in ICS? >Thanks, >Bryan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of James P. Bednarz Sent: Wednesday, October 27, 2004 3:36 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] Collaboration tools exposed I downloaded the trial of ICS and as we all suspected it is simply an install of Imail, IpswitchIM, and Workgroupshare (www.workgroupshare.com) 3 separate programs connected by an installer. The 3 software programs are not tied together one bit by code and do not rely on each other for anything. The other installers install Imail 8.13 and IM 2.01 individually If you go to www.workgroupshare.com you can buy the collaboration software component 250 user license for $2995. Its almost as if Ipswitch is selling Imail, and IM as a cheap add on to this workgroupshare software. All of this just makes you want to say What in tarnation is going on here? The fall of Ipswitch could be as bad as the fall of the New York Yankees! James P. Bednarz Information Technology Manager Kaestle Boos Associates, Inc. Teamwork Rules! To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
