Dear forum folks:
I just wanted to step in and set straight a handful of misconceptions I've
been seeing here.
1. You have to purchase Ipswitch Collaboration Suite to get IMail updates
Not true. If you have a service agreement for IMail, you will receive all
the updates to IMail for as long as the agreement is in force.
2. If your service agreement is up, you can't use IMail anymore (aka, I
have to pay $10,000 just to keep using IMail)
Not true. If you bought IMail, you can use it according to the license,
which is perpetual. Updates and technical support are not, those come with
the service agreement. Some on the list have said that they are still using
IMail 6.0x, and nobody will stop them from continuing to do so.
3. Now that ICS is here, IMail will immediately cease to exist and never be
updated or supported
Not true. IMail and IMail service agreements are no longer being sold, but
support for IMail and updates to IMail will continue at least through
October 2005, when the last IMail service agreement expires.
4. Even though I already have IMail and Symantec AV, I have pay a big fee
to get the ISP edition
Not true. If you have IMail and Symantec AV, you can go to the ISP Edition
of ICS as a renewal, which is not much different from the old price for an
IMail SA renewal and AV renewal. As usual, there's no need to renew until
your current agreements expire. See Jill's message or the Web site for
details.
5. Jill Jones is an evil genius scheming to line her pockets by screwing
ISPs
Not true. The people who work at Ipswitch work hard to support their
families just like you do. Please restrict your criticism to the company,
the products, and the prices, and give the people the respect you would
expect for yourselves. The decisions around ICS were taken as a whole
company after much research and debate. Don't shoot the messengers.
6. The company that makes IMail is called IPSwitch, pronounced
"eye-pee-switch"
Not true. It's Ipswitch. Big "I", small "pswitch." Pronounced,
"ip-switch."
I encourage all of you to download and evaluate ICS. If it doesn't meet
your needs, I wish you success with a product that does. If it does, I
think you'll find our special pricing for IMail customers to be attractive.
Those of you who are particularly price-sensitive might find better deals
from an Ipswitch reseller than from us directly.
If you want to discuss this more, I welcome your calls but will not be able
to return any until Monday when I'm back in the office.
Best regards,
David
David Karp
Senior Marketing Manager, Ipswitch, Inc.
[EMAIL PROTECTED] +1 (781) 676-5789
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