According to David Karp from Ipswitch in a previous post:
" 6. The company that makes IMail is called IPSwitch, pronounced
"eye-pee-switch"
Not true. It's Ipswitch. Big "I", small "pswitch." Pronounced,
"ip-switch."
In my post below you should replace IPSwitch by Ipswitch. I am very sorry
David.
-Luis
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:IMail_Forum-
> [EMAIL PROTECTED] On Behalf Of Panda Consulting S.A. Luis Alberto
> Arango
> Sent: Wednesday, October 27, 2004 8:29 PM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Ipswitch/ICS a new Harvard Case
>
> Trying to put all the pieces together, what is going on is just perfect to
> become within a one year or two a Harvard Case.
>
> With the title "How to loose your customers in 10 days" or "A new approach
> to succeed in the software business".
>
> Let's see it from my personal point of view.
> 1. IPSwitch new MTA business model invited me to open my mind and explore
> other MTA products. Now I am wondering how the world is without Imail. My
> weekend will be a lot of fun exploring new products and testing them. It
> is
> just compared to when a girlfriend dumps you.. you just get the change to
> meet new girls, and why not eventually find the woman of your dreams.
>
> 2. Declude and other Imail third party software have an opportunity window
> to become the next generation of Imail and customers are there to start
> out
> a new product line.
>
> 3. Since my company develops costume web based applications I just learned
> a
> lot out of this. When an scenario like the one we are facing shows up, I
> will have more information and third party experience to consider before
> taking any decision about suiting products, giving support, launching new
> products and treating customers.
>
> 4. It would be interesting to see IPSwitch financial and operation figures
> to see what is really going on at IPSwitch. Are they really hurt by their
> old price model? Or perhaps there operation model is too expensive.
>
> 5. ICS it is just a bundle.. that is all. Not innovation whatsoever. I
> believe that if serious buyers take the time to study this list, the
> features ICS offers and compare it with other MTAs I am pretty sure they
> won't buy it.
>
> 6. Large ISPs will be obligated to upgrade to their SA in order to keep
> their operation without any problems while they just explore new options
> based on the point No. 1 of my post. Eventually they may find a better
> product (if ICS doesn't really come out with neat developments) and leave
> having a well planned migration solution.
>
> 7. When IPSwitch bought KillerWebMail I thought there would be a lot of
> innovations in the product as it used to when it belong Human Kind
> Systems.
> But definitely no new kick-ass developments over the years. I am almost
> sure
> that it won't be any in ICS. I am just looking at history. Just like Len
> Conrad said in one post: "Imail is relegated to what it always did best:
> basic SMTP and POP, and webmail, if you must."
>
> 8. Even if IPSwitch come back with an IMAIL product line, they just opened
> my mind to explore new products.
>
> 9. A software company should have always a "control damage" plan with
> "what-if" scenarios when taking this type of decisions.
>
> 10. I was sold on IMAIL/IPSwitch and I was very reluctant to accept that
> their innovation level was behind other small and medium size development
> software firms.
>
> 11. I wasn't sure if their original developers and business strategy
> makers
> were still working at IPSwitch. I just confirm they aren't.
>
> I believe the list is end-less. I am sure that a lot of Business
> professors
> would like to make a Harvard Case out of this.
>
> The future. My guess: If IPSwitch stands with their new business and
> development strategy, the new ICS product line will failure within 1 year.
> Management would take desperate measures to come back to their status-quo
> before October 25, 2004 with no luck. Their costumer base line would be
> very
> little and eventually they will drop it. If no new products (not just
> MTAs)
> come along, they have to down size their business to support and continue
> developing their nice WS-FTP and WhatsUP Gold software.
>
> The other scenario: New ICS becomes a standard in the industry or number 2
> in the industry. Developments rocks. Price is not an issue since ICS
> features/price ratio beats competitors. ICS proposes new ways to deal with
> messaging being very innovative. Support is out of this world and profits
> are just better than expected. Customer base line are very happy with
> their
> Suite and won't even study any other product alike. IPSwitch develops new
> products and expand to new markets and segments. IPSwitch products
> integrates when necessary. IPSwitch calls for an IPO and all of us buy
> shares from IPSwitch. Everyone Happy!!!
>
> -Luis Arango
>
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