I really can't say for sure what they are thinking, but I wouldn't let myself be led down the path of assuming they may be sympathetic simply because they are reading what is posted here. It is only natural for someone, even if that someone is a company, to wonder and watch what others think about them. However, it is entirely another thing for them to care about what others think about them.
I do know there has been no real relenting on the part of Ipswitch since this all started, and the hope building ploy that was pulled last weekend further enforces what appears to be them drawing a line in the sand. It really was nothing more than a semi-failed attempt at a cooling off period. Some bought into it, but most didn't. I don't think Ipswitch got what they expected out of it. I keep going back to my initial interaction with Ipswitch. I found them then to be pompous then and I have not seen anything to convince me otherwise. To the contrary, what has been happening serves only to strengthen my opinions and beliefs. Whatever they are thinking, they sure seem to believe they are doing the right thing. I sure wish I had a dime for every company that bit the dust due to the suits thinking they were doing the right thing. ----- Original Message ----- From: "Ted Galerneau" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, November 08, 2004 20:58 Subject: RE: [IMail Forum] Was OT: Now basic unanswered question > Very nice story here with a happy ending, and I for one tip my hat to your > dad Jeffery :) It doesn't take a rocket scientist to see what's going on > here. There are only few questions here. Do they think we are idiots or > simply don't care either way and what do we do about it? I can deal with > someone thinking whatever about me, but when they simply don't care it > becomes an issue. > > I get the impression they care at times because they are at least reading > what we say and responding. However the only true way to really prove it is > to totally renege on this whole thing going back to square one. Maybe even > reduce the old original price of the SA from $495 to something more > comparable with the competition. Then when all that is said and done they > could improve the product to at least what the competition is offering and > then talk about a raising the cost of an SA. > > Otherwise I will tend to think they plainly don't care about us either way. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Jeffery Rehm > Sent: Monday, November 08, 2004 5:09 PM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Was OT: Now basic unanswered question > > I do believe they think we are the idiots. And, I sense they are going to > hold out on this thinking that after the dust settles people calm down and > crawl on their bellies to the Ipswitch temple and beg forgiveness from the > genius that started the whole mess. > > This reminds me of when my dad, a former higher-up at an exclusive > manufacturer, was booted out the door. The company was actually doing quite > well, despite the economy. But, in an effort to 'improve' the bottom line, > they hired a bunch of young guns that had all the answers. These 'suits' > didn't have a clue about the product line, the existing customers or the > industry in general the company served. But, they just had to make changes > to justify their existence. So, after doing some 'marketing research' they > made sweeping changes to the way the company did things. It took about 4 > years, but the demise of the bleak future of the company was cast in stone > after their disruption of business as usual. A company that was a leader in > their industry, even with a failing economy, ended up near the bottom in > relatively short time. > > My dad, who had dedicated nearly 30 years to helping this company become a > leader was, overnight and because of his age, reduced to working for a small > machine shop running a drill press for peanuts... all because a bunch of > snot nosed college boys that thought they had all the answers. The college > boys got their money and moved on, while ruining a company and almost all > those working there. > > My dad? Well, through some connections he had, he ended up going to work > for a failing company and within a couple of years not only made it a > profitable company, but also put it very near the top of its game... all > without marketing research and without laying off a single person. The best > part of the story is that he hasn't seen a day of college and really doesn't > know the first thing about how to sell something. What he does know is how > to treat people, customers and employees alike. > > > > > ----- Original Message ----- > From: "Matt Robertson" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Monday, November 08, 2004 18:17 > Subject: Re: [IMail Forum] Was OT: Now basic unanswered question > > > > I have to say my interpretation of that is that they will do it but > > don't want to advertise the fact; probably out of a lingering sense of > > denial or perhaps a bit of petulant hubris. Or not. They may all be > > geniuses and we are the idiots, who they are better off cutting loose. > > Either someone is thanking their stars that they are finally going to > > be rid of a pack of louts like us or Ipswitch is a dead cat that just > > hasn't come down from the bounce yet. > > > > If someone calls tech support and it sounds like its been routed to > > Apu at the Quik-E-Mart then we'll know to say a prayer for the soul of > > Mr. Kitty. > > > > -- > > --Matt Robertson-- > > President, Janitor > > MSB Designs, Inc. > > mysecretbase.com > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
