What we ended up doing for one user was to setup inbound rules to move
the messages to a junk folder.  It took about 2 weeks before it cleared
up.  But he was getting up to 1800 a day.

Tim

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Daniel
Armstrong
Sent: Tuesday, November 09, 2004 2:36 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Spammer forges 'from' address

Hi,

We have an occasional problem whereby one of our user's e-mail address
is
used as the 'from' address by a spammer and all of the non-delivery
notices
are sent to the forged 'from' address. Normally this problem is resolved
as
quickly as it starts, but we have one particular instance of this
problem
that has been happening for about 10 days (the user is getting about 100
NDRs a day).

Is there anything we can do about this other than wait for it to stop
(if
the user does not want to change e-mail addresses)?

Is there anything that we are doing as the mail host provider that might
be
causing this problem (or is it just bad luck)? We don't publish any user
information, and we counsel our users not to publish their e-mail
address if
they don't want a lot of unsolicited e-mail.

Thanks for your advice.

Daniel



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