On 19/11/2004 at 14:49:22, Kyle Fisher wrote:

> I am having a problem with 2003 Std. DNS and Decludes queries.  It is not
> Declude but actually MS DNS.  I finally found two articles from Microsoft
> saying it is a memory leak do to excessive queries and to contact them for
> the hot fix, but there is nowhere to download it without contacting MS.  I
> was wondering if anyone else has had this problem and maybe you already have
> the hot fix.  There is actually two.  If I do have to contact MS do you have
> to pay for the hot fix even though it is their problem?

You'll need to contact Microsoft. Start off the call with something like
"I'm calling to get the hotfix for KB article ______" and you won't be
charged. The phone tech should just ask one or two basic questions to
confirm that you've read the article and believe you have that specific
issue, then send you the hotfix.

Cheers,
Evan


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