|
This can be caused by a corrupted message in the
spool. I had this problem before with 7.15. Every time SMTP32 went
to deliver this message it caused the process to die. Eventually, SMTP
just plan would not deliver anything until I rebooted. Have you tried
moving all of the messages out of the spool and slowly feeding them in to
potentially isolate the issue?
Also, we wrote a windows service that monitors the
IMAIL queue for situations like this. It was designed to give you early
warning when situations like this occur so you do not have to stumble on a 14K
message queue backup.
Darrell
------------------------------------------- Check out http://www.invariantsystems.com for
utilities for Declude And Imail. IMail/Declude Overflow Queue Monitoring,
SURBL/URI integration, MRTG Integration, and Log Parsers.
----- Original Message -----
Sent: Friday, February 18, 2005 9:30
AM
Subject: [IMail Forum] Fw: smtp service
not working
HI,
I am currently using Imail 7.15 and declude 1.82
and it has worked well but this morning when I checked the server the SMTP
service was taking in mail but not delivering it. The queue was backed
up with about 14,000 mails because it had been doing this since late last
night. I tried to stop/start the service but it would not deliver
mail. Once I restarted the server it is working and slowly moving the
mail out. I checked the application logs and saw that the smtp service
has been throwing application errors into the event log since yesterday
afternoon:
| Message: |
Faulting application Smtp32.exe, version 3.3.11.7, faulting module Smtp32.exe,
version 3.3.11.7, fault address 0x00006f97. |
It still is throwing fault error messages, a
couple an hour. I saw that it threw about 15 yesterday and once I
rebooted Windows 2003 it started popping up messages about the fault errors
asking if I wanted to send them to Microsoft. I am wondering if that was
causing the smtp service to hang since the OS popups were not showing up
until after I rebooted. I have checked the logs and have not seen
anything unusual, just mail coming in and it was not trying to send
out.
I am running the server on a Dell with 1GB ram
and dual processors. My CPU load usually is never over 20% and my memory
load is usually in the teens. This happened about 5 months ago and once
i restarted it was fine. I did have some problems with the onboard NIC
hanging up after that and I moved the email to the other nic card and all was
fine for the past few months. I did put something else on the nic card
that was having problems with imail and it works fine. The nic cards are
broadcom nextreme Gigabit cards. I know Imail has some issues with
onboard Nic cards but it has been running on this server for over a year and
for 8 months there were no problems.
Any help would be appreciated.
| 