I've contacted my provider, Bellsouth, requesting they change the record.
Is the test to check the domain of the PTR record against a list of known ISPs?
adamc
Len Conrad wrote:
The IP address of the server that connected directly to our mail server had a reverse DNS lookup that resolved to a dialup or DSL network.
policy of rejecting subscriber access networks based on PTR hostname. highly recommended
Do I need to ask bellsouth to change the ptr to my server's name?
specifically, the PTR record for your server's IP.
Len
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