Hi Joseph, Am 24.05.19 um 22:03 schrieb Joseph Mays: > I’m working on a server that is using, in production what is admittedly a > very old version of horde imp. Still, the server has been there unchanged for > a few years. A strange problem has developed in one aspect of horde imp in > the last couple of months, though. > > Everything about the server is fine, except that some users (not all) are > having a problem when it comes to clicking on a message in the inbox and > opening it. Opening the message takes almost exactly (I have timed it with a > stopwatch many times) 77 seconds to open. Every other aspect of the horde > server works fine and responds immediately. > > I have tried calling the horde imp webmail interface through both ssl and non > ssl versions. Both have the same problem. We have a squirrelmail webmail > interface that works with the same imap server. It does not have this > problem. We have other imap interfaces that work fine. The problem is just > some users of the horde imp software, and specifically only with calling > message.php through horde. > > I have put wireshark on the browser system and watched the communication. The > get request for message.php is sent immediately by the server when the link > is clicked in the inbox. The server acks the response, but the get request > does not show up in the webserver logs. Then, for 77 seconds, nothing > apparently happens on either the client or server side (except for the > sidebar.php refreshes, which work fine through this whole process). Then, 77 > seconds later, the get request appears in the webserver log, is responded to > immediately, and the message appears in the browser interface. > > I have been going through every timeout I can find, php.ini, ssl, the horde > imp configuaration, nothing makes any difference. The webserver seems to be > processing *something* in message.php, timing out, and then going ahead and > sending the message. > > At this point I would be happy to hear any ideas someone might have. > > I’ve set php to E_ALL for logging, nothing appears in the webserver access or > error logs beyond the http exchange.
do you see a pattern in the users who have this issue, like having a certain locale? -- Ralf Lang Linux Consultant / Developer Tel.: +49-170-6381563 Mail: l...@b1-systems.de B1 Systems GmbH Osterfeldstraße 7 / 85088 Vohburg / http://www.b1-systems.de GF: Ralph Dehner / Unternehmenssitz: Vohburg / AG: Ingolstadt,HRB 3537 -- imp mailing list Frequently Asked Questions: http://wiki.horde.org/FAQ To unsubscribe, mail: imp-unsubscr...@lists.horde.org
