Please mail the IMEI no. 

You said it was factory unlocked in the original condition. 

Please share from where you bought this phone and if you are carrying a valid 
bill. 

With the IMEI no. we can asses your phone's status and unlocking option. 

Normally the contract violated phones are difficult to get factory unlocked but 
it is possible. 

The only option i See is that this is a case of contract volition. But anything 
said is too soon. Please send the imei no. to track current status of the 
phone. 

Regards
Shashank 
On 29-Oct-2012, at 6:33 PM, Rishi Gangoly <[email protected]> wrote:

> https://locate.apple.com/in/en/
> 
> On 29-Oct-2012, at 4:37 PM, Neeraj Bijlani <[email protected]> wrote:
> 
> Hi friends 
> 
> i am stuck with an iphone 4 which is a factory unlocked piece but it has 
> somehow got locked to airtel network in india and i want to use vodafone 
> network and somehow it is not working 
> 
> i called up uk customer care at apple and theysaid that i ned to call up 
> apple india and when contacting apple india they said i need to contact 
> airtel customer care for that matter 
> 
> so as usual in customer care people were unable to understand the p[roblem 
> and have advised me to take the iphone to an authorized service centre 
> 
> so my query here is i stay in sion and work in chembur so which is the 
> nearest authorized customer care centre in mumbai of iphone 
> 
> Please help 
> 
> -- 
> Dr Neeraj Bijlani
> M.Ch., M.S., D.Orth., FCPS
> Consultant Orthopaedic Surgeon 
> Mumbai
> 
> 
> -- 
> IMUG Website: www.imug.in
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