Now OK.

Thank you.

Saroj Kasaju


On Mon, May 11, 2026 at 11:54 AM Saroj Kasaju <[email protected]> wrote:

> Again not working. Not functioning properly for a few days.
>
> Thank you.
>
> Saroj Kasaju
>
>
> On Fri, May 8, 2026 at 12:40 PM Saroj Kasaju <[email protected]>
> wrote:
>
>> Yes, Mr. Garg.
>>
>> Thank you.
>>
>> Saroj Kasaju
>>
>>
>> On Fri, May 8, 2026 at 4:50 AM J.M. Garg <[email protected]> wrote:
>>
>>> I just checked. It seems to be working.
>>>
>>> With regards,
>>> J.M.Garg,
>>> https://efloraofindia.com/
>>>
>>> On Thu, 7 May, 2026, 10:16 am Saroj Kasaju, <[email protected]>
>>> wrote:
>>>
>>>> Again the same problem.
>>>>
>>>> Thank you.
>>>>
>>>> Saroj Kasaju
>>>>
>>>>
>>>> On Wed, May 6, 2026 at 9:29 PM Saroj Kasaju <[email protected]>
>>>> wrote:
>>>>
>>>>> Yes Mr. Garg.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Saroj Kasaju
>>>>>
>>>>>
>>>>> On Wed, May 6, 2026 at 8:44 PM J.M. Garg <[email protected]> wrote:
>>>>>
>>>>>> I just checked. It is opening.
>>>>>>
>>>>>> With regards,
>>>>>> J.M.Garg,
>>>>>> https://efloraofindia.com/
>>>>>>
>>>>>> On Wed, 6 May, 2026, 2:24 pm Nancy Seby, <[email protected]> wrote:
>>>>>>
>>>>>>> Dear Mr. Kasaju and Mr. Garg,
>>>>>>>
>>>>>>> Here's what Claude (AI) says happened. The error is from a proxy
>>>>>>> server that is placed before our website that failed. Should be a 
>>>>>>> temporary
>>>>>>> problem. Can you please check with another device, another browser, or
>>>>>>> incognito mode? Eitherways, it is good to report the problem to Lady 
>>>>>>> Bird
>>>>>>> Web Solutions, which Mr. Garg has done already.
>>>>>>>
>>>>>>> That's a *SiteLock TrueShield* error page. SiteLock is a security
>>>>>>> service (a Web Application Firewall + reverse proxy) that sits in front 
>>>>>>> of
>>>>>>> flowersofindia.net. When you visit the site, your request actually
>>>>>>> goes to a SiteLock proxy server first, which then fetches the page from 
>>>>>>> the
>>>>>>> real origin server and passes it back to you.
>>>>>>> *What "Error 20" means:* The SiteLock proxy tried to open a TCP
>>>>>>> connection to the origin web server and didn't get a response in time — 
>>>>>>> so
>>>>>>> it gave up and showed this page to the visitor. It's specifically a
>>>>>>> connection-level failure between SiteLock and the origin, not between 
>>>>>>> the
>>>>>>> visitor and SiteLock.
>>>>>>> *Why it works for you but not for them:*
>>>>>>>
>>>>>>>    - SiteLock has many proxy nodes around the world. Your visitor
>>>>>>>    was routed through proxy 107.154.231.251; you're almost
>>>>>>>    certainly being routed through a different one. If that one specific 
>>>>>>> proxy
>>>>>>>    couldn't reach the origin (network blip, route flap, brief origin
>>>>>>>    overload), only people hitting that node would see the error.
>>>>>>>    - The IP 27.34.66.197 is in an APNIC-allocated range, so the
>>>>>>>    visitor is likely somewhere in Asia. Geographic routing means they 
>>>>>>> hit a
>>>>>>>    different edge node than you, and possibly a different path to the 
>>>>>>> origin.
>>>>>>>    - It's almost always *intermittent*. TCP timeouts are usually
>>>>>>>    transient — a few seconds or minutes later, the same person often 
>>>>>>> gets
>>>>>>>    through fine.
>>>>>>>    - Less commonly, SiteLock's WAF may have flagged that visitor's
>>>>>>>    IP for some reason (rate limiting, reputation, etc.), though when 
>>>>>>> that
>>>>>>>    happens the error is usually phrased as "blocked" rather than a TCP 
>>>>>>> timeout.
>>>>>>>
>>>>>>> *What to do:*
>>>>>>>
>>>>>>>    1. Try again in a few minutes — it usually resolves on its own.
>>>>>>>    2. Try a different network (mobile data instead of Wi-Fi, or
>>>>>>>    vice versa) to get routed through a different proxy node.
>>>>>>>    3. Clear browser cache or try an incognito window.
>>>>>>>    4. If it persists for hours specifically for them, their ISP's
>>>>>>>    IP range may be having trouble reaching that particular SiteLock 
>>>>>>> node — a
>>>>>>>    VPN would confirm/work around it.
>>>>>>>
>>>>>>>
>>>>>>> Thank you and warm regards
>>>>>>> Nancy
>>>>>>>
>>>>>>> ------------------------------
>>>>>>> *From:* Saroj Kasaju <[email protected]>
>>>>>>> *Sent:* Wednesday, May 06, 2026 13:43
>>>>>>> *To:* J.M. Garg <[email protected]>
>>>>>>> *Cc:* Nancy Seby <[email protected]>; efloraindia <
>>>>>>> [email protected]>
>>>>>>> *Subject:* Re: Site
>>>>>>>
>>>>>>> NO yet functioning .
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> Saroj Kasaju
>>>>>>>
>>>>>>>
>>>>>>> On Wed, May 6, 2026 at 1:36 PM J.M. Garg <[email protected]> wrote:
>>>>>>>
>>>>>>> Hi, Saroj ji,
>>>>>>> It seems to be working now.
>>>>>>> Still I have lodged a complaint before this.
>>>>>>>
>>>>>>> On Wed, 6 May 2026 at 12:41, Saroj Kasaju <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hi Nancy,
>>>>>>>
>>>>>>> Can you please look into this matter ?
>>>>>>> It just started.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> Saroj Kasaju
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> With regards,
>>>>>>> J.M.Garg,
>>>>>>> https://efloraofindia.com/
>>>>>>>
>>>>>>>

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