Now OK. Thank you.
Saroj Kasaju On Mon, May 11, 2026 at 11:54 AM Saroj Kasaju <[email protected]> wrote: > Again not working. Not functioning properly for a few days. > > Thank you. > > Saroj Kasaju > > > On Fri, May 8, 2026 at 12:40 PM Saroj Kasaju <[email protected]> > wrote: > >> Yes, Mr. Garg. >> >> Thank you. >> >> Saroj Kasaju >> >> >> On Fri, May 8, 2026 at 4:50 AM J.M. Garg <[email protected]> wrote: >> >>> I just checked. It seems to be working. >>> >>> With regards, >>> J.M.Garg, >>> https://efloraofindia.com/ >>> >>> On Thu, 7 May, 2026, 10:16 am Saroj Kasaju, <[email protected]> >>> wrote: >>> >>>> Again the same problem. >>>> >>>> Thank you. >>>> >>>> Saroj Kasaju >>>> >>>> >>>> On Wed, May 6, 2026 at 9:29 PM Saroj Kasaju <[email protected]> >>>> wrote: >>>> >>>>> Yes Mr. Garg. >>>>> >>>>> Thank you. >>>>> >>>>> Saroj Kasaju >>>>> >>>>> >>>>> On Wed, May 6, 2026 at 8:44 PM J.M. Garg <[email protected]> wrote: >>>>> >>>>>> I just checked. It is opening. >>>>>> >>>>>> With regards, >>>>>> J.M.Garg, >>>>>> https://efloraofindia.com/ >>>>>> >>>>>> On Wed, 6 May, 2026, 2:24 pm Nancy Seby, <[email protected]> wrote: >>>>>> >>>>>>> Dear Mr. Kasaju and Mr. Garg, >>>>>>> >>>>>>> Here's what Claude (AI) says happened. The error is from a proxy >>>>>>> server that is placed before our website that failed. Should be a >>>>>>> temporary >>>>>>> problem. Can you please check with another device, another browser, or >>>>>>> incognito mode? Eitherways, it is good to report the problem to Lady >>>>>>> Bird >>>>>>> Web Solutions, which Mr. Garg has done already. >>>>>>> >>>>>>> That's a *SiteLock TrueShield* error page. SiteLock is a security >>>>>>> service (a Web Application Firewall + reverse proxy) that sits in front >>>>>>> of >>>>>>> flowersofindia.net. When you visit the site, your request actually >>>>>>> goes to a SiteLock proxy server first, which then fetches the page from >>>>>>> the >>>>>>> real origin server and passes it back to you. >>>>>>> *What "Error 20" means:* The SiteLock proxy tried to open a TCP >>>>>>> connection to the origin web server and didn't get a response in time — >>>>>>> so >>>>>>> it gave up and showed this page to the visitor. It's specifically a >>>>>>> connection-level failure between SiteLock and the origin, not between >>>>>>> the >>>>>>> visitor and SiteLock. >>>>>>> *Why it works for you but not for them:* >>>>>>> >>>>>>> - SiteLock has many proxy nodes around the world. Your visitor >>>>>>> was routed through proxy 107.154.231.251; you're almost >>>>>>> certainly being routed through a different one. If that one specific >>>>>>> proxy >>>>>>> couldn't reach the origin (network blip, route flap, brief origin >>>>>>> overload), only people hitting that node would see the error. >>>>>>> - The IP 27.34.66.197 is in an APNIC-allocated range, so the >>>>>>> visitor is likely somewhere in Asia. Geographic routing means they >>>>>>> hit a >>>>>>> different edge node than you, and possibly a different path to the >>>>>>> origin. >>>>>>> - It's almost always *intermittent*. TCP timeouts are usually >>>>>>> transient — a few seconds or minutes later, the same person often >>>>>>> gets >>>>>>> through fine. >>>>>>> - Less commonly, SiteLock's WAF may have flagged that visitor's >>>>>>> IP for some reason (rate limiting, reputation, etc.), though when >>>>>>> that >>>>>>> happens the error is usually phrased as "blocked" rather than a TCP >>>>>>> timeout. >>>>>>> >>>>>>> *What to do:* >>>>>>> >>>>>>> 1. Try again in a few minutes — it usually resolves on its own. >>>>>>> 2. Try a different network (mobile data instead of Wi-Fi, or >>>>>>> vice versa) to get routed through a different proxy node. >>>>>>> 3. Clear browser cache or try an incognito window. >>>>>>> 4. If it persists for hours specifically for them, their ISP's >>>>>>> IP range may be having trouble reaching that particular SiteLock >>>>>>> node — a >>>>>>> VPN would confirm/work around it. >>>>>>> >>>>>>> >>>>>>> Thank you and warm regards >>>>>>> Nancy >>>>>>> >>>>>>> ------------------------------ >>>>>>> *From:* Saroj Kasaju <[email protected]> >>>>>>> *Sent:* Wednesday, May 06, 2026 13:43 >>>>>>> *To:* J.M. Garg <[email protected]> >>>>>>> *Cc:* Nancy Seby <[email protected]>; efloraindia < >>>>>>> [email protected]> >>>>>>> *Subject:* Re: Site >>>>>>> >>>>>>> NO yet functioning . >>>>>>> >>>>>>> Thank you. >>>>>>> >>>>>>> Saroj Kasaju >>>>>>> >>>>>>> >>>>>>> On Wed, May 6, 2026 at 1:36 PM J.M. Garg <[email protected]> wrote: >>>>>>> >>>>>>> Hi, Saroj ji, >>>>>>> It seems to be working now. >>>>>>> Still I have lodged a complaint before this. >>>>>>> >>>>>>> On Wed, 6 May 2026 at 12:41, Saroj Kasaju <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>> Hi Nancy, >>>>>>> >>>>>>> Can you please look into this matter ? >>>>>>> It just started. >>>>>>> >>>>>>> Thank you. >>>>>>> >>>>>>> Saroj Kasaju >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> With regards, >>>>>>> J.M.Garg, >>>>>>> https://efloraofindia.com/ >>>>>>> >>>>>>> -- You received this message because you are subscribed to the Google Groups "eFloraofIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion, visit https://groups.google.com/d/msgid/indiantreepix/CAEf%3DytSJn4FPwYHH4uA8046%3D9k%3DC3HVG2-nxo04P8ZgeNxdvVA%40mail.gmail.com.

