What are AFS sites doing for support through IBM? I need a sanity check.
My last AFS support/maintenance contract only ran 7 months and will expire at
the end of January (IBM would not extend the period of performance past then).
The pro-rated annual cost for this would have run about $8,000. But talking
to IBM's Support Line, they're telling me that supporting our 7 servers (3
linux DB servers & 4 Solaris file servers) is now going to cost me $34,000
annually! -And- if I want product updates I'll have to pay additionally for
software subscriptions.
Are other sites seeing the same thing, or am I just talking to the wrong people
at IBM, or asking for the wrong things (or did Transarc spoil me <g>)?
Certainly other sites are in the midst of having to work this out. What's
been your experiences?
Thanks,
--
Norman Joseph, UNIX Systems Engineer [EMAIL PROTECTED] IC|XC
Concurrent Technologies Corporation 814/269.2633 --+--
NI|KA
ftp://ftp.ctc.com/pub/PGP-keys/joseph.asc
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