Apple -- A Tragic Love Story
Posted at 12:00 AM
http://www.technologyreview.com/Blogs/wtr_16116,290,p1.html

UPDATE: I knew the storm was coming when I posted this, but I did it anyway.
Possibly I wasn't clear enough. I'm willing to admit that. However, let me
reiterate my point in a very clear way: I've got no problem with Apple. I
used Apple products until 1999, when I started working at Wired, a PC shop,
and began covering digital entertainment, which didn't really exist on Apple
products back then. So -- truly folks -- I get it. I understand. For loads
of people, Apple is what they choose.

The simple point I'm trying to make here: Jobs' deal with the entertainment
industry and its DRM practices are bad for consumers. This isn't a knock on
the iPod (although I really don't get it). If you love your iPod, by all
means, use it in complete happiness and joy. But that doesn't mean you
should be overjoyed by the DRM practices the company has built itself on.
Now -- on to the original post.

Let me start this post by saying this: if you like Apple, you are likely
going to want to stab me with a fork when you are done reading this. I
apologize for that. But since we're all friends here, I think it's important
that I remind you of a few things.

Okay, now that's out of the way. As you probably know, MacWorld takes place
next week, and I have no doubt that Apple addicts around the planet are so
giddy with anticipation that many of them can't sleep. I also know that no
matter how much I try to make this blog sound respectful, I am going to fail
miserably because it's difficult to have a rational discussion with people
who are so into anything.

But I completely respect that stance. I would even go so far as to say, I
completely understand their stance. I feel that way about The Ohio State
University, the Cincinnati Bengals, the Cincinnati Reds, and the Cincinnati
Bearcats, and my mother.

However, sometimes, blind faith isn't enough. And in this particular case,
unquestioning faith in all things Steve is a bad idea. (For what it's worth,
this McSweeney's post should take some of the heat off me, I hope.)

The immediate response I get when I bring this up is always the same:
Microsoft is soooo much worse. But I disagree. There is an army of
programmers around the world who are developing applications, work-arounds,
and other goodies that allow me to circumvent most of the aspects about
Microsoft products I don't like. The coolest thing that I do is record
television with my PC, hack the DRM, burn it to a DVD, and take that program
with me anywhere. But I know that's doesn't even touch the tip of the
iceberg.

However, that's not what really, really sticks in my craw. I reserve that
(possibly irrational) anger for the iPod and iTunes, two music products that
are so restrictive in their licensing and user set-ups that I have never
been able to bring myself to download the software to purchase music through
iTunes or pony up the cash to by an iPod.

It's fairly well publicized that if you have music on your hard drive, music
you've purchased a license to use through iTunes, and your computer crashes
-- you lose all of that music. It's not a common occurrence for sure (at
least, I hope it's not), but when it does happen (as it nearly did to one
editor here), your view of Apple suddenly, and dramatically, changes. (This
doesn't even begin to touch on the fact that the iPod was clearly not the
first digital music player, and for my tastes, isn't even the best player --
but the Altoids-style packaging has certainly resonated with consumers,
which is the bottom line.)

That said, even that restrictive licensing doesn't ultimately get to me.
Every company has the right to set up the terms of use (within reason), and
that is the road Apple chose to go down. The problem is they've been so
compliant with the entertainment industry -- foisting ridiculous digital
rights management on consumers -- that they may very well be setting the
table for the music and movie industries to expand their restrictive
licensing to entirely new platforms.

Jobs has, by and large, become a proxy for the music and movie industries in
the continual eroding of consumer rights in a digital age. And -- for
everyone who shells out their hard-earned money for the latest and greatest
gadget -- you've all fallen for it.

No, what really gets to me is that I think all of the Apple users around the
planet know this already, but simply have stopped caring -- and I can't
figure out why. However, I think I may have figured it out, thanks to one
unnamed person who said to me: "Yes, but the iPod is so cute."



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