Try this: open the PrismAS settings and check the directory settings for the 
log files...make sure that those folders exist and then try restarting the 
service.

HTH,

Howie

--- On Saturday, June 17, 2006 3:50 PM, Daniel Starbuck scribed: ---
>
> I am having problems getting prismas to run correctly. I am using
> Windows Server 2003 and I already have IMS installed and working
> perfectly.. I followed the PrismAS installation guide exactly and for
> some reason the service will not start. Every time I try to start the
> service in the service manager it says Could not start the Prism
> AntiSpam service on Local Computer. Error 1067: The process
> terminated unexpectedly. I also tried to install it on another
> computer with windows xp and got the same error. But in windows xp
> when I try to run the exe file in the command prompt it gives me
> prompts, where in server 2003 it just goes to the next line with no
> response.
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