Hi Dave,

I forgot to mention - the logs you extracted are actually showing that your server is returning a banned response to the server trying to deliver the mail (which is probably a piece of spam since it does not have a from address). It is not some other server banning your server.

Unless you need it, you probably want to skip the MAIL template as it is just adding unnecessary processing time to every piece of mail your SMTP server is handling.

Ciao,

Michelle

At 09:18 AM 2/06/2004, you wrote:
Hi Dave,

You have your SMTP server set to use the MAIL template. If you are using the default template (that is you haven't changed it), it has a basic example in it of how to block emails with no "from" address.

In addition, debug is on for this template so the results of the processing are added to the log. If you don't want to use this template then you can check the "skip MAIL template" option in the configurator for the SMTP server.

If you want to use it, I suggest you turn it off temporarily and read the manual on how it works (I learnt this the hard way :-)))  Then you can modify the template (eg: turn of the debugging, change the rules for rejection etc) and renable it.

The manual has a good explanation of how all the templates work, what variables are involved and so forth. Well worth a read just so you understand how it all fits together.

Ciao,

Michelle Davis

At 09:05 AM 2/06/2004, you wrote:
I am trying to understand what is being written to my SMTP logs here:
 
06/01/2004 12:02:09 AM [001] yipvmc-ext.prodigy.net [207.115.63.30] Connected (1 total)
06/01/2004 12:02:09 AM [001] DEBUG: App Server response:
06/01/2004 12:02:09 AM [001] DEBUG: Template=C:\iMS\Domains\MAIL.cfm
06/01/2004 12:02:09 AM [001] DEBUG: HTTP/1.1 200 OK
 
06/01/2004 12:02:09 AM [001] DEBUG: Content-type: text/html
06/01/2004 12:02:09 AM [001] DEBUG: Page-Completion-Status: Normal
06/01/2004 12:02:09 AM [001] DEBUG: Page-Completion-Status: Normal
06/01/2004 12:02:09 AM [001] DEBUG: option=debug
06/01/2004 12:02:09 AM [001] DEBUG:    result=banned
06/01/2004 12:02:09 AM [001] DEBUG:    customresponse="555 Bad email address"
06/01/2004 12:02:09 AM [001] Remote server banned
06/01/2004 12:02:09 AM [001] yipvmc-ext.prodigy.net [207.115.63.30] Disconnected (1 total)
 
 
The line that says "result=banned" looks to me like my server is black listed, but the next line, " customresponse="555 Bad email address"" looks to me like the email address is bad.  Can someone please explain what I am reading here?
 
Thanks,
Dave

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