Howie,
The intended recipient receives the email with no problems. There are no errors in the log file. The Email account that is "POPPED" to is cleaned up properly. What is happening is that the ALIASes
have folders created, and a copy of the email is in these folders. There is then nothing (as far as I can tell) to clean these up...
It looks like this only happens for "local" accounts. If the accounts are all set up to "forward/relay" to another email address, then this folder creation and "leftovers" does not happen.
Steve
----
If you send mail to an account does it ever go through? Any errors in the smtp log file?
Regards,
Howie
--- On Saturday, November 13, 2004 5:20 PM, Stephen Garrett scribed: --- > > Howie [Anyone?], > > I've run into a situation that I could use some help with. > > Scenario: >
Date: Sat, 13 Nov 2004 14:20:17 -0800 To: "inFusion Support List" <[EMAIL PROTECTED]> From: Stephen Garrett <[EMAIL PROTECTED]> Subject: IMS non deletion of emails - Orphans?
Howie [Anyone?],
I've run into a situation that I could use some help with.
Scenario:
o IMS 2.7.2
o Fusionmail 2.5
o Create a new domain, with a default account for unknown users
o Do NOT create any users for the domain
o Have the setting: SMTP-> Auto-Create Inbox folders [Problem here??]
o Receive a bunch of email for various usernames
o Now have a bunch of folders with emails in them
o retrieve email from the forwarded account as normal
o but all of the emails are now orphaned in the system (thousands) in the auto created folders.
Perhaps the auto create is causing the problem, but somewhere I was thinking that I needed that turned on (per advice from the manual)
Any advice? Am I mis-understanding the auto-create folder setting (philosophy here)? I can see creating the folder if a user is present in the database, but no users are present for the domain.
BTW, this exact same issue occurs of there is multiple ALIAS for a user account. A Mail folder is created for the ALIAS name, and mail files are created in this folder. The user does receive all mail
as they would expect, but now we are left with thousands of mails in the alias named folder, and no
direct way to delete these msgs (excepting to look in the database for expected usernames and to delete all msgs in "unexpected" folder names).
Thanks for your help.
Steve
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