Check the arp table on the webserver and see if it is resolving the IM
server correctly. Also do you have a packet filter type firewall on the
same subnet? I have had problems with host routes and ARPs diverting to
my firewall during network outages and not being able to get them to
return to normal unless I cycle the firewall, I moved my firewalls to
their own subnet to resolve this issue.

-----Original Message-----
From: [email protected]
[mailto:[EMAIL PROTECTED] On Behalf Of Daniel Albaugh
Sent: Wednesday, December 22, 2004 8:33 AM
To: InterMapper Discussion
Subject: [IM-Talk] Device shows 'down' when it's not



I'm running IM v4.2.3 on an Xserve with OS X v10.3.7 and I have a
computer showing down when it's not.  It did not use to.

In a nut shell, it's as though the machine in question has become
invisible to my IM server machine.  From the IM server I can not ping it
from the command line nor can I bring it up with a web browser.  The
machine in question is a web server which other computers on the network
are able to access as normal.  Both the IM server and the 'invisible'
web server are on the same subnet, plugged into the same switch and I
can monitor other servers on the same subnet and devices plugged into
the switch.

Closing and reopening the map, rebooting and shutting down/starting up
the IM server has no effect.

Using the Network Utility and running netstat, the routing table include
name of the web server:

Destination        Gateway            Flags    Refs      Use  Netif
Expire
ypp.scs.k12.tn.us  0:4:23:a7:a7:9b    UHLW        1       46    en0
865

So the OS appears to know all about the machine, but refuses to talk to
it. Anyone having any troubleshooting tips?

Dan Albaugh


-- 

Daniel Albaugh
Network Administrator
Shelby County Schools
901.321.2614

--


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