We are! We run OS x Server version 10.5.8 and are having the same text in web 
issues as reported by others. 
Tim Green 
Desktop Support Manager 
Pinckney Community Schools 
10255 Dexter-Pinckney Rd 
Pinckney, MI 48169 
810-225-3934 
[email protected] 


----- Original Message ----- 
From: "InterMapper Discussion" <[email protected]> 
To: "InterMapper Discussion" <[email protected]> 
Sent: Wednesday, January 13, 2010 7:00:14 AM GMT -05:00 US/Canada Eastern 
Subject: InterMapper-Talk Digest - 01/13/10 

InterMapper-Talk Digest - Wednesday, January 13, 2010 

Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
by "Janice Losgar" <[email protected]> 
Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
by "Pat Storr" <[email protected]> 
Shrink database 
by "Massman, Stephen" <[email protected]> 
RE: [IM-Talk] Web Icon/Text Sizing in 5.2 
by "Jefferson Cowart" <[email protected]> 
Re: [IM-Talk] Shrink database 
by "David Schnur" <[email protected]> 
Re: [IM-Talk] Shrink database 
by "Michael Graziano" <[email protected]> 
Re: [IM-Talk] Shrink database 
by "David Schnur" <[email protected]> 
Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
by "Mark Mackay" <[email protected]> 
RE: [IM-Talk] Shrink database 
by "Massman, Stephen" <[email protected]> 
Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
by "janice" <[email protected]> 
custom webpage templates 
by <[email protected]> 
Re: [IM-Talk] custom webpage templates 
by "Janice Losgar" <[email protected]> 
Re: [IM-Talk] custom webpage templates 
by "William Fisher" <[email protected]> 


---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
From: "Janice Losgar" <[email protected]> 
Date: Tue, 12 Jan 2010 08:52:51 -0500 

On 1/11/2010 8:24 PM, Jefferson Cowart wrote: 
> Since I've upgrade to 5.2 I've noticed that the icons/text in the web 
> interface are much larger than before. When using the remote client, 
> everything looks normal. The biggest issue is that this is causing a 
> bunch of the icons to overlap with it each other. Any idea why they 
> suddenly got bigger? 
Hi Jefferson, 

Are you running InterMapper on OS X? I've had a couple of reports of 
this and the engineers are looking into it. 

-- 
Best regards, 

Janice Losgar 
Dartware, LLC 
603)643-9600 x114 

---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
From: "Pat Storr" <[email protected]> 
Date: Tue, 12 Jan 2010 09:36:19 -0600 

We have the same problem. Typeface/font for maps is way different than 
previous version and causes text to stomp on top of other text or icons. 
We're running IM on Windoze Server 2008R2 


On 1/12/10 7:52 AM, "Janice Losgar" <[email protected]> wrote: 

> On 1/11/2010 8:24 PM, Jefferson Cowart wrote: 
>> Since I've upgrade to 5.2 I've noticed that the icons/text in the web 
>> interface are much larger than before. When using the remote client, 
>> everything looks normal. The biggest issue is that this is causing a 
>> bunch of the icons to overlap with it each other. Any idea why they 
>> suddenly got bigger? 
> Hi Jefferson, 
> 
> Are you running InterMapper on OS X? I've had a couple of reports of 
> this and the engineers are looking into it. 



---------------------------------------------------------------------- 

Subject: Shrink database 
From: "Massman, Stephen" <[email protected]> 
Date: Tue, 12 Jan 2010 10:41:13 -0600 

Is there any way to shrink/compact the database of Intermapper. 

We are running on Windows 2008 64bit. 

The following folder has over 50gb in it. 

C:\Program Files (x86)\InterMapper\dwf\config\database\base\16384 

Stephen Massman 
[email protected] 
MOREnet 
3212 Lemone Industrial Blvd. 
Columbia, MO 65201 
Phone: 1-800-509-6673 
Direct #: 573-884-4179 
Fax: 573-884-6673 

---------------------------------------------------------------------- 

Subject: RE: [IM-Talk] Web Icon/Text Sizing in 5.2 
From: "Jefferson Cowart" <[email protected]> 
Date: Tue, 12 Jan 2010 09:01:18 -0800 

Nope. Windows 2003. 

-- 
Thank You 
Jefferson Cowart 
Network and Systems Administrator 
Claremont University Consortium 

-----Original Message----- 
From: Janice Losgar <[email protected]> 
Sent: Tuesday, January 12, 2010 05:51 
To: InterMapper Discussion <[email protected]> 
Subject: Re: [IM-Talk] Web Icon/Text Sizing in 5.2 

On 1/11/2010 8:24 PM, Jefferson Cowart wrote: 
> Since I've upgrade to 5.2 I've noticed that the icons/text in the web 
> interface are much larger than before. When using the remote client, 
> everything looks normal. The biggest issue is that this is causing a 
> bunch of the icons to overlap with it each other. Any idea why they 
> suddenly got bigger? 
Hi Jefferson, 

Are you running InterMapper on OS X? I've had a couple of reports of 
this and the engineers are looking into it. 

-- 
Best regards, 

Janice Losgar 
Dartware, LLC 
603)643-9600 x114 
____________________________________________________________________ 
List archives: 
http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ 
To unsubscribe: send email to: [email protected] 


---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] Shrink database 
From: "David Schnur" <[email protected]> 
Date: Tue, 12 Jan 2010 12:57:11 -0500 

Hi Stephen, 

> Is there any way to shrink/compact the database of Intermapper. 

The size of the database can be reduced by using more restrictive data 
retention policies. You'll want to make sure that the server-wide (in 
Server Settings, on the Database Server pane) and map-wide (in Map 
Settings) retention policies are set to something other than 'Forever'. 

Also, if your IM server was runing IM 4.6 or earlier at some point, then 
any datasets created back then were given a policy of 'IM46Charts' when 
you upgraded. By default, IM46Charts keeps data forever, to match the 
behavior of 4.6 and earlier. You can use the 'Policies' page in the IM 
DataCenter web interface to edit IM46Charts, so it keeps raw data for 
only a few days, or whatever matches how you intend to use it. 

Keep in mind that IMDatabase is just a copy of IM's data. It's an 
optional feature that provides long-term storage, a way to combine 
data-streams from multiple IM servers, and the ability to query that 
data via SQL. IM's charts, i.e. what you see when you click on a value 
in a device's status window, do not load from IMDatabase, and continue 
to work even if IMDatabase is not running. 

David 

-- 
David Schnur 
Dartware, LLC 
http://www.dartware.com 

---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] Shrink database 
From: "Michael Graziano" <[email protected]> 
Date: Tue, 12 Jan 2010 13:36:11 -0500 


On Jan 12, 2010, at 12:57 PM, David Schnur wrote: 

> Hi Stephen, 
> 
>> Is there any way to shrink/compact the database of Intermapper. 
> 
> The size of the database can be reduced by using more restrictive 
> data retention policies. You'll want to make sure that the server- 
> wide (in Server Settings, on the Database Server pane) and map-wide 
> (in Map Settings) retention policies are set to something other than 
> 'Forever'. 
> 
> Also, if your IM server was runing IM 4.6 or earlier at some point, 
> then any datasets created back then were given a policy of 
> 'IM46Charts' when you upgraded. By default, IM46Charts keeps data 
> forever, to match the behavior of 4.6 and earlier. You can use the 
> 'Policies' page in the IM DataCenter web interface to edit 
> IM46Charts, so it keeps raw data for only a few days, or whatever 
> matches how you intend to use it. 

You may also need to connect to Postgres directly and do a VACUUM FULL 
after you apply the new retention policy. If I'm remembering 
correctly the normal autovacuum routine won't really compact the disk 
file (it assumes you'll re-fill those "dead" rows), so you need to 
prod it manually. 

Depending on how many rows worth of old data you're getting rid of a 
dump/restore of the database may be faster than vacuuming... 

-MG 

---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] Shrink database 
From: "David Schnur" <[email protected]> 
Date: Tue, 12 Jan 2010 13:47:06 -0500 

On 1/12/2010 1:36 PM, Michael Graziano wrote: 
> You may also need to connect to Postgres directly and do a VACUUM FULL 
> after you apply the new retention policy. If I'm remembering correctly 
> the normal autovacuum routine won't really compact the disk file (it 
> assumes you'll re-fill those "dead" rows), so you need to prod it manually. 
> 
> Depending on how many rows worth of old data you're getting rid of a 
> dump/restore of the database may be faster than vacuuming... 

Yes, that's a good point. Simply changing the retention policies won't 
free up the space immediately. Retention policies are applied every 
morning at 1AM. At that point the space is freed up for re-use by the 
database, but still occupies the same amount of space on disk. Once a 
week on Sunday, IMDatabase runs a VACUUM FULL to fully free the space on 
disk. 

Both actions can be run manually from the 'Maintenance' page in the 
IMDataCenter web interface. From that page, you can also manually 
delete all data past a certain age, without having to mess around with 
retention policies. But, as Michael pointed out, be aware that those 
actions can take a few hours to run if a lot of space is being freed. 

David 

-- 
David Schnur 
Dartware, LLC 
http://www.dartware.com 

---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
From: "Mark Mackay" <[email protected]> 
Date: Wed, 13 Jan 2010 08:07:32 +1300 

Same thing happened for us -- running on a Linux server. 

/Mark 


On 13/01/10 2:52 AM, "Janice Losgar" <[email protected]> wrote: 

> On 1/11/2010 8:24 PM, Jefferson Cowart wrote: 
>> Since I've upgrade to 5.2 I've noticed that the icons/text in the web 
>> interface are much larger than before. When using the remote client, 
>> everything looks normal. The biggest issue is that this is causing a 
>> bunch of the icons to overlap with it each other. Any idea why they 
>> suddenly got bigger? 
> Hi Jefferson, 
> 
> Are you running InterMapper on OS X? I've had a couple of reports of 
> this and the engineers are looking into it. 



---------------------------------------------------------------------- 

Subject: RE: [IM-Talk] Shrink database 
From: "Massman, Stephen" <[email protected]> 
Date: Tue, 12 Jan 2010 13:10:21 -0600 

Thanks. I have made the changes and will hopefully see some space savings soon. 

Stephen Massman 
[email protected] 


-----Original Message----- 
From: [email protected] 
[mailto:[email protected]] On Behalf Of David Schnur 
Sent: Tuesday, January 12, 2010 12:47 PM 
To: InterMapper Discussion 
Subject: Re: [IM-Talk] Shrink database 

On 1/12/2010 1:36 PM, Michael Graziano wrote: 
> You may also need to connect to Postgres directly and do a VACUUM FULL 
> after you apply the new retention policy. If I'm remembering correctly 
> the normal autovacuum routine won't really compact the disk file (it 
> assumes you'll re-fill those "dead" rows), so you need to prod it manually. 
> 
> Depending on how many rows worth of old data you're getting rid of a 
> dump/restore of the database may be faster than vacuuming... 

Yes, that's a good point. Simply changing the retention policies won't 
free up the space immediately. Retention policies are applied every 
morning at 1AM. At that point the space is freed up for re-use by the 
database, but still occupies the same amount of space on disk. Once a 
week on Sunday, IMDatabase runs a VACUUM FULL to fully free the space on 
disk. 

Both actions can be run manually from the 'Maintenance' page in the 
IMDataCenter web interface. From that page, you can also manually 
delete all data past a certain age, without having to mess around with 
retention policies. But, as Michael pointed out, be aware that those 
actions can take a few hours to run if a lot of space is being freed. 

David 

-- 
David Schnur 
Dartware, LLC 
http://www.dartware.com 
____________________________________________________________________ 
List archives: 
http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ 
To unsubscribe: send email to: [email protected] 


---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
From: "janice" <[email protected]> 
Date: Tue, 12 Jan 2010 14:22:25 -0500 

Jefferson Cowart wrote: 
> Nope. Windows 2003. 
> 
> -- 
> Thank You 
> Jefferson Cowart 
> Network and Systems Administrator 
> Claremont University Consortium 
> 
> -----Original Message----- 
> From: Janice Losgar <[email protected]> 
> Sent: Tuesday, January 12, 2010 05:51 
> To: InterMapper Discussion <[email protected]> 
> Subject: Re: [IM-Talk] Web Icon/Text Sizing in 5.2 
> 
> On 1/11/2010 8:24 PM, Jefferson Cowart wrote: 
> 
>> Since I've upgrade to 5.2 I've noticed that the icons/text in the web 
>> interface are much larger than before. When using the remote client, 
>> everything looks normal. The biggest issue is that this is causing a 
>> bunch of the icons to overlap with it each other. Any idea why they 
>> suddenly got bigger? 
>> 
> Hi Jefferson, 
> 
> Are you running InterMapper on OS X? I've had a couple of reports of 
> this and the engineers are looking into it. 
> 
> 
I created a support ticket for this (81155). 

Regards, 

Janice Losgar 
Dartware, LLC 

---------------------------------------------------------------------- 

Subject: custom webpage templates 
From: <[email protected]> 
Date: Tue, 12 Jan 2010 20:20:16 +0000 


Hello, 

Been a while since i've posted so please excuse my ignorance with this! 

I am trying to create custom web pages for some of our maps. I've read the 
documentation over and 
over and i'm not sure i understand if its even possible to do this anymore. 

We have a number of maps which we make visible to outside users via the web 
interface. 

I'd like to have different footers / headers for each map as seen by our 
customer. 

It used to be possible (a long time ago) to specify html templates for each 
map. 

Thanks in advance, 

Dave. 

---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] custom webpage templates 
From: "Janice Losgar" <[email protected]> 
Date: Tue, 12 Jan 2010 17:12:22 -0500 

Hi Dave, 

Have you seen this topic in the Developer Guide? 

http://download.dartware.com/docs/DevGuide/Content/03-CustomWebPages/templatefiles.html
 

I think this should help you out. If not, or you have already seen this and 
still have questions, please let us know. 

Regards, 

Janice Losgar 
Dartware, LLC 

On Jan 12, 2010, at 3:20 PM, [email protected] wrote: 

> 
> Hello, 
> 
> Been a while since i've posted so please excuse my ignorance with this! 
> 
> I am trying to create custom web pages for some of our maps. I've read the 
> documentation over and over and i'm not sure i understand if its even 
> possible to do this anymore. 
> 
> We have a number of maps which we make visible to outside users via the web 
> interface. 
> 
> I'd like to have different footers / headers for each map as seen by our 
> customer. 
> It used to be possible (a long time ago) to specify html templates for each 
> map. 
> Thanks in advance, 
> 
> Dave. 
> ____________________________________________________________________ 
> List archives: 
> http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ 
> To unsubscribe: send email to: [email protected] 
> 


---------------------------------------------------------------------- 

Subject: Re: [IM-Talk] custom webpage templates 
From: "William Fisher" <[email protected]> 
Date: Tue, 12 Jan 2010 17:43:07 -0500 

On 1/12/10 3:20 PM, [email protected] wrote: 
> I'd like to have different footers / headers for each map as seen by 
> our customer. 
> It used to be possible (a long time ago) to specify html templates for 
> each map. 
> Thanks in advance, 
I think you're asking about per-map templates, where each map uses a 
different set of web templates. This functionality was available in 
InterMapper Traditional. However, we never migrated the GUI for this 
feature from InterMapper Traditional into IM RemoteAccess. That said, I 
suspect we can revive this feature, if there is demand for it. 

-- 
Bill Fisher 
Dartware, LLC 

---------------------------------------------------------------------- 
End of InterMapper-Talk Digest 

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