Hi Pat, I would like to open a support ticket for this. I'll send you a separate message via the ticketing system asking for additional information.
Regards, Janice Losgar Dartware, LLC On Mar 12, 2010, at 12:26 PM, Pat Storr wrote: > Since we've been using InterMapper 5.2.2 (now upgraded to 5.2.3) we've > noticed some intermittent network behavior that has us confused. > > We're polling more than 500 devices, for SNMP or ICMP, generally at 30 > second intervals. Intermittently, IM will report a random device(s) as being > "down". A console ping session from the IM server confirms the IM > status...that the device is unavailable. Traceroute from the IM server stops > ONE HOP AWAY from the device reported as down. During the time that IM > reports the device to be down we can verify that the device is indeed alive > by pinging from another PC. The device may stay "down" anywhere from a few > seconds to several minutes...long enough to set off alerts to our > pagers/cell phones. > > We can clean up the maps by simply restarting the IM process on the server. > A ping session running from the IM server while we restart the process > confirms the result. > > At first we thought that we had a flaky IM server, running Windows Server > 2008R2. We moved IM to our blade server running CentOS Linux and we have > seen exactly the same behavior, so we know it's not related to the OS, nor > the physical hardware. > > We've been using InterMapper for years and have never seen this sort of > behavior. We're rapidly getting tired of a big batch of bogus alerts that > disturbs our daily routine and gets us out of bed at night. > > Anybody else seen this problem? > > > ____________________________________________________________________ > List archives: > http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ > To unsubscribe: send email to: [email protected] > ____________________________________________________________________ List archives: http://www.mail-archive.com/intermapper-talk%40list.dartware.com/ To unsubscribe: send email to: [email protected]
