I should have mentioned that we are running Intermapper 5.3.1 on Red Hat Linux 
kernel version 2.6.  The kali command is not available, nor do we have a GUI 
front end on the server.  The only GUI we have is Intermapper Client.  I cannot 
find a connected process to my machine using netstat.

I have resorted to restarting the server process to get back on as I have been 
off Intermapper for about 1.5 hours.

Thank you for your help.  I'll look into this in more detail when I have some 
time.
Randy

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Christopher Sweeney
Sent: Monday, October 04, 2010 9:19 AM
To: InterMapper Discussion
Subject: Re: [IM-Talk] A connection from 192.168.195.50 is using the same 
serial number.

On 10/4/10 8:35 AM, Randy Baker wrote:
> Is there any way on the server side to "kick off" a user in this situation?
> 
> "A connection from 192.168.195.50 is using the same serial number."
> 
> My PC crapped out  while in Intermapper client.  Now I am having to wait the 
> mystical number of minutes before I can log back in.
> 

You have a couple of options.

If you're using 5.3 or later and you have access to the server's
desktop, whether physically or via RDP or VNC or the like, you can
launch the local GUI on the server, go to the Remote Server pane in the
Server Settings, and click on "Show Connected Clients". Find the
offending connection in the list presented and click "Disconnect". (You
could do the same from another copy of IMRA if a colleague has one.)

If this isn't an option, but you have the telnet server turned on, you
can use the instructions at
http://forums.dartware.com/viewtopic.php?t=24 to disconnect the client.

-- Christopher

-- 
=================================
Christopher L. Sweeney
Director of Software Development
Dartware, LLC
+1 603 643-9600 x104
http://dartware.com/
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