Bart wrote:
> Hi all, 
> 
> Sorry for bringing this old topic back but is have some questions about 
> traps. 
> 
> 1. How do you handle different traps generated by the same device. (spanning 
> tree traps and syslog traps for example). It is not clear to me how I can 
> handle the different variables. I would like to make different alarm 
> thresholds. 
> 
> 2. Trap messages can be used to generate alarms. This happens as follows:
> 
> Trap is received by intermapper (port down)
> Alarm is generated 
> problem solved (port up)
> Alarm still active
> 
> Is there a way to reset the alarm state of the device without reloading the 
> probe ?


Short answers:

1. You can use the contents of the trap to create thresholds. The place to 
start is here:

http://download.intermapper.com/docs/DevGuide/Content/02-CustomProbes/handlingtraps.htm

If you have questions after going through the custom probe documentation, open 
a ticket by emailing [email protected], and we can help.

2. One of the drawbacks to using traps rather than queries is just this: many 
devices send a trap when there is a problem, but don't send a trap when the 
problem clears (although many do). If your device is sending a trap when the 
problem clears, then you need to see #1. If it is not, then the problem is 
significantly more difficult. I'd have to do a bit of research to figure it out 
for sure, but it may be possible to create a probe that will clear 
automatically if it goes for a certain amount of time without a trap. If this 
seems to be your situation, and this approach might work for you, open a ticket 
at [email protected], and we can see what we can do.

-- Christopher


-------------------- m2f --------------------

Read this topic online here:
http://forums.intermapper.com/viewtopic.php?p=3846#3846





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