Hi Chris,

On 1/18/12 5:57 PM, Chris Kawchuk wrote:
As it stands right now, IM deals with them interfaces as separate... hence no way to 
"pair" them up. Solutions:

1. The Packetshaper box itself would have to identify the interfaces as a single (virtual) 
interface. I know some vendors do this with an "redundant ethernet interface" (which 
is logical, but represents the status of the 2 links.. as long as 1 is up, the interface is 
considered 'up', and hence is tracked in IM as a single port). Don't track the physical, just 
track the "rethX' logical. I don't know if the Packetshaper boxes can be setup in HA mode 
and thus reflect only a single interface, tho... YMMV.

Packetshapers don't work that way, unfortunately. Their HA functionality is pretty basic. The firewalls have this, but then I'm only monitoring the status of the virtual firewall, not the physical attributes of each firewall. Ideally I want it all...

2. Get the Firewall vendor not to "Drop Link" on passive interfaces.. Instead, keep the 
Link up, but block in/out instead. Might be worthwhile to discuss this with your Vendor - i.e. 
Explain your situation to your Firewall Vendor, and the havoc it causes on connected equipment when 
they "link down" things. I'm sure they have other customers who run into the same problem.

I agree completely, and I mentioned this at installation time. They said it's already a feature request and added me to the list :)

3. Use a different firewall that doesn't drop link on passive interfaces. (ie. 
Juniper SRX in HA mode... plug..plug.. =)..)

Yeah, I just plug..plugged in these fancy Palo Alto firewalls last year (and I really like them overall) so I probably won't be migrating any time soon. I hear Junipers are nice too, I haven't looked at them for a while.

4. IM Feature request =).. "Hey IM, see this interface on this box? pair it with 
this interface on this other box (or same box if it's a virtual-chassis).".. Much 
coding required tho.

- Chris.

Yep, which is why I brought up the subject. I'm trying to gauge if there's enough of a need for this functionality. If I'm the only one who sees it as a useful feature it might not gain any traction. On the other hand if a number of customers would find such functionality helpful, then maybe we can get something in the pipeline.

One solution would be a new acknowledgement type for interfaces, where we can define an acknowledgement group (underneath None, Indefinite, Timed). Another solution might be an extra field in the Interfaces view, where we can define a redundant link group. And then we only get notified of the number of down interfaces in that group exceeds a threshold.

Any other thoughts?

Thanks,
Matt



On 2012-01-19, at 8:08 AM, Matt Richard wrote:

Hello Intermapper Fans,

Our Internet connection has a partial mesh topology for connecting our core 
routers to the Internet.  Each firewall + Packetshaper set is configured in an 
active/passive mode. (see the image below, if it makes it out to the list)

When a firewall changes state from active to passive, it brings down its inside 
and outside interfaces to prevent loops.  So even though we're fully connected 
to the Internet, the passive side will always have a bunch of links down.

I'd like a way to define a group of interfaces as a redundant group (such as "eth19" on 
both routers, or "Outside" on both Packetshapers).  As long as at least one of the group 
is up, the map is happy and managers don't ask a lot of questions.  As it is now, any time we do 
maintenance we need to acknowledge the interfaces on the standby side before the managers see the 
map.

Is this something we can do today, or does it look like a feature request?

Thanks,
Matt

http://img853.imageshack.us/img853/6757/internetu.jpg

____________________________________________________________________

--
Matt Richard '08
Access and Security Coordinator
Information Technology Services
Franklin&  Marshall College
[email protected]

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