Greetings! Please help me on this requirement with your available consultants.
Reply to *rohit.g...@idctechnologies.com* <rohit.g...@idctechnologies.com>*only * Sa*lesforce Administrator* *Location:Cincinnati, OH or Dayton, OH* *Duration:6+ Months* *Job Description:* *Required only US Citizens!* *JOB DESCRIPTION:* The Salesforce.com Administrator will be responsible for the managing the day-to-day demands of the CRM system. This individual will work closely with business teams and other Salesforce.com Administrators to ensure there is a stable environment for all the users to work in. The Salesforce.com Administrator will be responsible for ensuring that any issues are resolved to completion, data quality is maintained, and best practices are communicated to the end users. *Essential Duties & Responsibilities:* · Work as part of a team of system administrators and operate as the lead for certain applications within the Salesforce.com CRM while maintaining an understanding of the overall CRM solution. · Troubleshoot and resolve Salesforce.com usage problems and escalate issues to Salesforce.com technical support or the application vendors as required. · Work with users and management to design and implement enhancements for the specified functional areas, and conduct regular application review sessions among both users and management. · Manage the data relationships and flows within the CRM system, ensure data quality while performing periodic data maintenance, and monitor integrations to other systems or applications. · Manage user security profiles within the functional area, workflow rules, and other system configuration options. · Assist the adoption and training teams in training new end users on the application as well as training existing users on new features, efficiencies and best practices. · Work with the developers and project managers in documenting requirements for enhancements to the system, provide input to senior management on solution options, and participate in testing of new enhancements and functionality in a sandbox environment prior to production releases and assist with deployments and rollout planning as needed. · Document and communicate all application related processes to other administrator, users and management *Job Specifications:* · 1-3 years of Sales Cloud experience as a Salesforce.com Administrator required · Experience managing 3rd party applications and Service Cloud within the Salesforce.com environment preferred · Bachelor’s degree in Management Information Systems/Technology or related discipline or equivalent experience · Current Salesforce.com Administrator Certification · Strong analytical, strategic thinking and problem solving skills with an aptitude for time management · Ability to multi-task and handle urgent interruptions with a high level of professionalism · Solid oral and written communication skills along the ability to communicate with both business and technical people effectively · Strong understanding of the internet and technology Thanks, *Rohit Goel** * IDC TECHNOLOGIES.INC 1851 McCarthy Boulevard, Suite 116, Milpitas, CA , USA, 95035 *Direct: 813-667-6802** Email:** **r**ohit.g...@idctechnologies.com*<rohit.g...@idctechnologies.com> * *** Yahoo IM: rohit_22feb -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to international-sap-projects+unsubscr...@googlegroups.com. To post to this group, send email to international-sap-projects@googlegroups.com. Visit this group at http://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/groups/opt_out.
