Dear Folks,

Please share good resource for below mention position;

*Please share resume at **gudhal.chau...@techwiresol.com
<gudhal.chau...@techwiresol.com>*



*Serial #*

*Role*

*Required Years of Experience*

*Designation*

*Band*

*No. of Resources Required*

*Technical Skills Required*

*Job Description*

*Remarks*

*Package Range*

1

IVR Application Developer

4 to 8

Associate Tech. Specialist

U3, U4, P1A



VXML, XML, CCXML, Avaya Dialog Designer, Avaya Orchastration Designer,
Contact Center Technology, CTI, JAVA, J2EE, Web Services, MS-SQL, SQL Query
Writing, Web Application Server

Between 4 to 6 years of hands on experience on IVR call flow application
development using Avaya Dialog Designer, Avaya Orchastration Designer. End
to end knowledge of contact center technology solutions. Experienced in
deployment and configuration of web application on webservers like Apache
Tomact, Oracle Weblogic, IBM Web Sphere. Hands on experience on integrating
and using web services & database. Able to write code and queries using
JAVA, J2EE, SQL.





2

Contact Center - System Engineer

4 to 8

Associate Tech. Specialist

U3, U4, P1A



Avaya PBX, Avaya Communication Manager Configuration, ACD, CMS, CTI,
Contact Center Technology, Reporting Application, Linux Server Installation
and Configuration, VDN, Vector Programming, Call Routing Configuration

Between 4 to 6 years of hands on experience on contact center technology
component implementation and integration. Experienced on Avaya PBX
(Communication Manager). Able to create call routing using vector
programming. End to end knowledge of IPCC domain. Certified from Avaya is
preferred. Implementation knowledge of ACD, CMS. Able to run linux commands





3

Software Developer - IPCC Reporting

4 to 8

Associate Tech. Specialist

U3, U4, P1A



MSSQL, Query Builder, Apache Tomact Server, Database Administration and
Configuration, JAVA, J2EE, JSP, HTML, XML

Between 4 to 6 years of experience software engineer worked on JAVA and web
based based reporting application by integrating with databases, web
services. Experienced in deployment and configuration of web application on
webservers like Apache Tomact, Oracle Weblogic, IBM Web Sphere.





4

Speech Technology Engineer

4 to 8

Associate Tech. Specialist

U3, U4, P1A



GRXML, ASR, OSR, Voice Recognition, Nuance, Acapela, Luqando, Knowledge of
writing and using speech recognition grammar

Between 4 to 6 Years of experience in speech recognition technology. Hands
on experience in Nuance products like OSR both installation and
configuration. Ability to write grammars in GRXML. Knowledge of deployment
environment in IPCC





5

Contact Center - Support Engineer

4 to 8

Associate Tech. Specialist

U3, U4, P1A



Avaya PBX, Avaya Communication Manager Configuration, ACD, CMS, CTI,
Contact Center Technology, Reporting Application, Linux Server Installation
and Configuration

Between 4 to 6 Years or support and operation experience of contact center
environment preferrably on Avaya domain. L1 Issue trouble shooting, Issue
isolation, resolution. Knlowledge of support tools and work culture.
Willing to work in rotational shifts.












*Regards*

*Gudhal Chauhan*

*Techwire Solutions, Inc*

101 Hudson St, Suite # 2100, Jersey City, NJ 07302 USA

Phone: 201-884-6357 [O]

Email: gudhal.chau...@techwiresol.com || Web: www.techwiresol.com



*Office Locations: New Jersey || California || Washington || New Delhi ||
Noida || Pune || Hyderabad*

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