*Position: **Business Analyst - CRM*
*Location: **Miami, FL.*
*Duration: **6**+ Months contract plus extension*



*Interview mode: PhoneJob Description:         *
Work with the business unit and IT personnel in the development and support
of the company's business processes and strategies regarding *CRM and SRM
applications*.
This individual will be accountable for providing leadership and
independent initiatives in facilitating information gathering, structured
documentation and presentation of findings to all levels of management.
The Lead Business Analyst will conduct analyses of functional business
process and functional requirements and be instrumental in the development
of business cases in support of process changes and/or IT projects.
The Lead Business Analyst will collaborate and communicate with all levels
of management within the context of their responsibilities.
The Lead Business Analyst will be the highest level functional IT resource
for defining user requirements, testing, and implementing business
solutions.
This is a position with supervisor responsibility.
The position is responsible for the delivery of IT work products that
involve a team of contributors.
This position supervises others on specific tasks or work streams.
Typical tasks and work products include:
Serves as a senior subject matter expert associated with content, processes
and procedures, defining detailed requirements, analyzing the business
needs and validating solutions with the business regarding SRM and CRM
solutions utilizing Oracle CRM On-Demand
Maintains focus on process analysis with an understanding of technical
problems and solutions and the relationship to the business environment
Business process mapping
Lead functional and technical gap analysis
Lead solution demonstrations and workshops
Analyzes overall project considerations and builds the business rationale
to provide a concrete solution recommendation
Lead and facilitate gathering of functional requirements
Testing requirements
Project management as required


Thanks
Regards
*Steven Olson*
(Technical Recruiter)

*Ennovace Inc*
Ph: 214 541 9081
F: 972-913-8300

[email protected]

www.ennovace.com
1801 S O'connor Rd
Irving TX 75061

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