Hi,


Hope you are doing great. Please go through the below mentioned requirement
and let me know your interest.



kindly share your resume on *s...@emittance.net <s...@emittance.net>*

US Citizen or GC only.

Location: Minneapolis, MN




3+ month contract initially - anticipated 6-9 month

*Role and Responsibilities:*

 Sr. Business Analyst – SAP CRM (Services)

In this role you will be integrally involved in support, project
requirements and provide overall support in regards to SAP CRM Services.
You will need to have a wide range of knowledge around functional
configuration that touches the CRM landscape.  You will need to possess a
strong ability to learn, lead and collaborate with CRM team members,
Business users as well as technical teams in the achievement of all goals
and initiatives.

Gather requirement, do GAP analysis, and assess design and test
enhancements to CRM 7

Lead the planning, design and implementation of business process and
systems integration between SAP CRM and ancillary systems.

Strong background in all SAP CRM functions, especially in the Service
module. Coverage of CRM business processes, functional and technical
components.

Solid background in translation of Business requirements to Functional and
Technical specification.

Experience installing and configuring SAP CRM working with BASIS and
putting to use active portal functionality.

Develop and maintain the "business case" supporting business process
re-engineering initiatives, including cost/benefit, quality, cycle time,
ROI and other metrics as appropriate

Develop requirements for the technical architecture supporting the business
systems initiatives.

Develop functional specifications and guide the development of those
programs within the development team.


* Required Experience:*

Bachelor's degree in Computer Science or equivalent.

5+ years

SAP CRM 7 Service Expertise, preferably CRM 7 with CRM 7 Enhancement Pack 2
or 3.

Onsite Service orders

Depot repairs

Contact center

Service contracts

-- 



*Best Regards,*


SAM | Technical Recruiter | http://www.emittance.net

s...@emittance.net <shailen...@emittance.net> | 469-718-7383(work) |
G-Talk:sam.professional007

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