*Hi, *

*hope you are doing well..*



*Please send resume to [email protected]
<[email protected]> or contact 678-487-8372*


*Role –                   Security Project Manager (Access Management)*

*Duration **–          6 Months +*

*Location **–           Minneapolis, MN*

*Start date –        ASAP*

*Skillset **–             *

*Project Manager with Security and Access Management*

*Roles and Responsibilities** – *

·         The Project Manager is responsible for planning and coordinating
the resources to deploy a major Release within the predicted cost, time and
quality estimates.

·         Co-ordinate with Business team and multiple stake holder to
define a roadmap for migrating 500+ users in provisioning and revoking
access for different tools and applications

·         Assess and define ACL for the organization

·         Share the status report and participate Daily stand up meeting

·         Work closely with 1st level, 2nd level and 3rd level support team

·         Understand and document the current list of applications for
Access provisioning

*1st Level Support*:

The responsibility of 1st Level Support is to register and classify
received Incidents and to undertake an immediate effort in order to restore
a failed IT service as quickly as possible.

If no ad-hoc solution can be achieved, 1st Level Support will transfer the
Incident to expert technical support groups (2nd Level Support).

1st Level Support also processes Service Requests and keeps users informed
about their Incidents' status at agreed intervals.

*2nd Level Support2nd*

Level Support takes over Incidents which cannot be solved immediately with
the means of 1st Level Support.

If necessary, it will request external support, e.g. from software or
hardware manufacturers.

The aim is to restore a failed IT Service as quickly as possible.

If no solution can be found, the 2nd Level Support passes on the Incident
to Problem Management.

*3rd Level Support*

3rd Level Support is typically located at hardware or software
manufacturers (third-party suppliers).

Its services are requested by 2nd Level Support if required for solving an
Incident.

The aim is to restore a failed IT Service as quickly as possible.



*Thanks & Regards*
*Rohit Sarmal*

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