*Hi Mates,* *Please help me on this requirement with your available consultants.*
*Job Title:-* Contact Center Team lead *Location:- *Mountain view, CA *Duration:- *12- 24 months *Technical:* ● Solid experience on *AVAYA* in voice telecommunication infrastructure (TDM and VoIP) including Avaya 96xx phones, SIP phones and accessories, Avaya Session Manager, Avaya System Manager, Avaya G450 Gateway, Avaya G650 Gateway, SIP ● Solid experience administering Avaya in an enterprise-scale environment, Avaya CM, PBX, AES, CMS, SM, SMGR & IVR ● Experience with third party Call Center software such as CallCopy, Verint WFM, Nfocus and CTI integrations such as Screenpop, Click2Dial etc. *The candidate in addition to above skills should possess below additional skills:* · Project management experience. · Have contact center KRA/KPI SLA management experience. · Have handled atleast 5 managed services project in past. · Have been an excellent manager for team. · Contact center Infra management background is must. Regards, ---------------------------------------------------------- *Mayank Gogia* Senior Recruiter Innovazion Consulting Inc. 12 Main St, Essex, CT 06426 *Phone:* 860-581-5600 | *Fax:* 212-202-4267 | *Email: * mayank.go...@innovazionconsulting.com -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to international-sap-projects+unsubscr...@googlegroups.com. To post to this group, send email to international-sap-projects@googlegroups.com. Visit this group at http://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.
