Hi,
Hope doing great…!!! I have an urgent requirement below, please go through it and if you find yourself comfortable for the same then share your updated profile ASAP at susha...@sysmind.com Also, please recommend someone if suitable for the same kind of position. You can also call me @ 609-897-9670*2159. Role : Linux Admin Location : West Chester, PA Role & Responsibilities - Knowledge acquisition and updates to related documents - First point of escalation for all technical and process issues. - Provide technical subject matter expertise wherever required - Ensure proper communication and quick resolution as a crisis manager. - Timely escalation to management - Plan and schedule Changes coordinating with different stakeholders. - Perform Service Requests based on Standard Operating Procedures - Service incidents and queries within the agreed service levels - Perform RCA for Major Incidents related to his / her tower - Follow quality / security process defined for the engagement - Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents - Hardware troubleshooting & Vendor coordination - Weekly and monthly status reports - Participate in business meetings with various stake holders on a need basis - Take corrective actions based on the customer satisfaction surveys. - Work on the service improvement programs. - Effort estimation/reviews on need basis for new projects. - Training of new team members. - Work with project teams for activities such as new server build, OS upgrades, migrations etc - Automation of tasks using Shell / Perl scripting Additional responsibilities for a Team Lead - Induct new team members - Project management and people management - Single point of contact for the respective technology towers - Conduct periodic reviews with teams. - Drives day to day operations and work plan allocation/management Skills *Must have* *Nice to Have* *Technical Skills (Core & Top-Up)* - Expert in Linux Administration (RHEL, Suse) - Expert in KVM / RHEV Administration - Expert in LVM - Advanced shell scripting - Configuration of RedHat Cluster / Veritas Cluster - NIS, NIS+ / DNS configuration - Patch management - NFS / Automount configuration - Recovery of Operating system from backup - Server / OS Crash analysis - Performance tuning - Knowledge in other Unix flavors - Knowledge in other domains such as Storage, Backup, Database, Middleware and network. · RHCE certification · Certification in Clustering and Volume manager products · Experience in other Unix flavors · experience in vmware Process & Tools · Expert in ITIL processes · Good exposure in various ticketing and monitoring tools · Vendor coordination · Capacity management tools · ITIL certification Behavioral Skill · Good Written & Verbal Communication Skills · Highly dynamic in terms of managing workloads and working under pressure. · Experience in handling global customers · Onshore experience *Sushant *| SYSMIND, LLC Technical Recruiter [image: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] Phone: 609-897-9670 x 2159 Email: *susha...@sysmind.com <dee...@sysmind.com>* Gmail ID : sushant.sysm...@gmail.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- You received this message because you are subscribed to the Google Groups "International SAP Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to international-sap-projects+unsubscr...@googlegroups.com. To post to this group, send email to international-sap-projects@googlegroups.com. Visit this group at https://groups.google.com/group/international-sap-projects. For more options, visit https://groups.google.com/d/optout.
