*Please send me the profiles at deepak.gu...@simplion.com
<deepak.gu...@simplion.com>*



*IMMEDIATE INTERVIEW*

*MUST BE LOCAL TO CA*

*Position : JAVA  Integration Engineer(JAVA)*

*Location :  Sunnyvale, CA*



·         Understand business flows, tools, trouble shoot and support
seller issues using tools and data analysis.

·         *Minimum of 1 yr of Java (4/10) & API work exp. Basic SQL
experience is kind of mandate too.*

·         Run regular liaison meetings between sellers, market place
aggregator and business to review overall operational metrics.
Communication has to be pitch perfect.

·         Ongoing management of seller issues, queries and operational
issues. System triage is mandate.

·         Coordination and drive issue resolution across business,
production support, business support analyst and functional teams in the
context of specific issues.

·         Identify trends to figure out hotspots for effort and support
cost drivers – work with PM and Engineering to build features and tools to
reduce costs.

·         Process improvements to reduce ongoing support costs.

·         Institute and monitor support case resolution metrics and drive
efficiencies.

·         Identify systematic issues that need fixes across systems until
hand off to production support/Engineering/Product teams via backlog for
implementation.

·         Understand seller setup process and educate sellers on process,
requirements and timelines for on-boarding process.

·         Work with internal teams to set up appropriate systems, code
promotions into production until seller can go live.

·         Understanding of integration interfaces, lower level systems at
UI/debugging level to be able to bring on new direct sellers.

·         Help to integrate partners to MP infrastructure







*Deepak Gulia *| Simplion – cloud*.* made simple

Direct: 408-516-4015 | Fax: 408-935-8696 | Email: deepak.gu...@simplion.com

*GTALK :-  deepakgulia.rgtal...@gmail.com <deepakgulia.rgtal...@gmail.com>*



*INC 500 *|* 5000* Honoree – 2013, 2012, 2011, 2010, 2009

*Fast Private Companies* award by Silicon Valley Business Journal – 2012,
2011, 2010, 2009, 2008

*Best Places to Work in Bay Area *by San Francisco Business Times – 2013,
2012, 2011, 2009

*Minority Business Enterprise *certified by NMSDC

*We are an E-Verified Company*

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