I agree with Nathan. The current behavior bothers me as well. My ticket is https://jira.iotivity.org/browse/IOT-1871. In fact, either I don't have permission to clear that field now that the issue is reopened or the issue is not in the right workflow to change.
If we're going with this plan, can we also fix the existing tickets that have been reopened without having to close and reopen to force the trigger? It appears the solution Nathan suggested (which I think is a good idea), only gets triggered when the issue is reopened. Thanks, Way From: iotivity-dev-bounces at lists.iotivity.org [mailto:[email protected]] On Behalf Of Heldt-Sheller, Nathan Sent: Sunday, May 7, 2017 1:52 AM To: iotivity-dev at lists.iotivity.org Subject: [dev] JIRA doesn't clear "Resolution" field when issue is re-opened I've noticed that when I re-open an issue (via Workflow dropdown) it doesn't change the Resolution, which remains "Fixed". This page suggests setting JIRA up to automatically clear the Resolution field when re-opened: https://confluence.atlassian.com/jirakb/how-to-clear-the-resolution-field-when-the-issue-is-reopened-648381467.html<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconfluence.atlassian.com%2Fjirakb%2Fhow-to-clear-the-resolution-field-when-the-issue-is-reopened-648381467.html&data=02%7C01%7CWayakorn.Vadhanasin%40microsoft.com%7Cb470c91af7fe4cf6e35208d4952663b0%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636297439483797820&sdata=58tJJukfQk9w10%2F2MjZrhar5fMUES91c8vSpt2QMiMA%3D&reserved=0> Do folks (esp. Christian) think this is the right behavior? I'd like to get it set up because right now some issues appear incorrectly "Fixed" when they are not (e.g. https://jira.iotivity.org/browse/IOT-1957<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjira.iotivity.org%2Fbrowse%2FIOT-1957&data=02%7C01%7CWayakorn.Vadhanasin%40microsoft.com%7Cb470c91af7fe4cf6e35208d4952663b0%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636297439483797820&sdata=B%2F29%2FKSNrQbfokKoSdSMP6jmjhxmMoPw3IhERTfOKw4%3D&reserved=0>) Thanks, Nathan -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.iotivity.org/pipermail/iotivity-dev/attachments/20170508/19364e71/attachment.html>
