Terry, Well thanks for trying but I'm still lost. I tried to interpolate your example numbers into my real numbers but it still didn't work. Is your 10.0.0.1, in the example, representative of your outside port on your gateway router?? I created a dns entry and pointed at the gateway then mapped the ip thru the firewall to the server. But when a packet is sent to im.example.com it dies at the router because that was it's destination. So the server never saw it. I have even created it's own ip on it's own box and mapped it straight thru but to no avail. I've spent 4 full days on this so I give up until Ipswitch can come up with a solution, or at least provide better documentation on how the thing works. If you can't give it it's own unique IP, mapped directly to it, and it work, then something's wrong. I am not a network engineer but it shouldn't take one to get this product up and running. So to the Ipswitch guys: I would be glad to be a guinea pig and help you guy's figure out how to make this thing work through a firewall. Once this issue is solved.. we're onboard, but I can't spend that kind of money on a maybe.
Thanks James -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Smart Business Lists Sent: Thursday, February 13, 2003 10:02 AM To: James Hyde Subject: Re: [IpswitchIM_Forum] NAT Problems and Solutions James, Thursday, February 13, 2003 you wrote: JH> But, are you saying that you created a DNS entry with a new public JH> IP that you mapped through your firewall to you server and that is JH> the ip you used in the NAT host box in IM_server?? Let me give an illustration (ips not real): IMAIL database that did not work: 1) example.com = public 10.0.0.11 2) public 10.0.0.11:5177 routes to private 192.168.1.11:5177 3) gateway for IMAIL server is private 192.168.1.1 4) but 192.168.1.1 routes to 10.0.0.1 (Not 11) so people could talk to each other under this scenario but no one could see what they were typing. The error in the log was that the IM was trying to push message to 10.0.0.11 which is the public incoming. I never could figure out a way to fix this. And I spent a couple of days trying. IM that does work: 1) made im.example.com = public 10.0.0.1 2) 10.0.0.1:5177 routes to 192.168.1.11:5177 (any ip on the IM box - doesn't matter) 3) changed the IM gateway name to im.example.com Everything works. But have to set up all users manually. That wouldn't be so bad if there was some kind of command line tool or interface. Maybe there is and it just hasn't been announced. Terry Fritts To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp
