Rick, I think this is the place: Sounds familiar.  Act Electronics – 
702-565-6106 – 429 Ash St – Henderson, NV

George A. Santulli, Producer/Director 
U.S. Department of State/ Office of Broadcast Support
National Press Building 
529 14th Street, NW., Suite #800 
Washington, D.C. 20045 
202/504-6417-Tel
202/329-5224-Cell
202/504-6409-Fax 
Email:State Department: santull...@state.gov 
Email: Alternate: gsant...@hotmail.com 

 > Date: Mon, 24 Oct 2011 12:43:41 -0700
> From: drummer1965...@yahoo.com
> To: icf2...@yahoogroups.com
> CC: a...@yahoogroups.com; a...@nrcdxas.org; irca@hard-core-dx.com
> Subject: [IRCA] A 2010 with issues
> 
> Namely, these... 
>  
> 1) Telescopic whip won't stay up
> 2) 4.5 volt AC adaptor won't close
> 3) Green plastic housing for the headphone jack is broken 
> 4) A short in the AM external antenna jack
> 5) The thingie that's supposed to help the 2 AA batteries that power the 
> computer won't make a connection 
>  
>    I contacted Universal Radio in Columbus, OH to see if they could help, 
> and, much to my shock, I got an E-mail this morning saying that they can not 
> do repairs right now because they have no technicians on staff!  So I got in 
> touch with "Kelly" at the Sony corporate office in Laredo and got absolutely 
> nowhere.  She said that she could not guarantee that they could fix it as 
> they do not carry its parts anymore, but she offered me a "brand new working 
> radio that is comparable".   So much for credible customer service.  I'm not 
> technically gifted, so I really don't feel like wanting to try to fix things 
> myself.  Any suggestions as to where I can go from here? 
>  
> 73,
> Rick Dau
> South Omaha, Nebraska
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> 
                                          
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