Dear Mr. Abdul Qadir, We appreciate your efforts and wish you good luck with your new post. Kind regards, Aly Ramzan CubeXS > Hi > Dear Valued Customers: > This is Abdul Qadir, and I have recently taken the > charge of DE ITI, Karachi. I am trying to create a > first > impression by this greeting. However my > firstimpression > about this business is , we have atleast an equal > number > of who are some how dis-satisfied with our services / > attitude > (I counted customers not complianing as satisfied > ones) > > I gavemyself for resolution and a time span of 4 weeks > (from today) > > 1. Transperncy (openness) and non-preferenial > treatment, irrespective of size > of bandwidth, of "connection(s), better customer > relations > > 2. Improvement of services, and process improvement > > 3. Imroved responce time, in case of fault > > 4. Better training of the operational staff > > I can appned to this based on your valued suggestions > > > This process is gradual, and i am sure you will see > weekly progress. > At the end of the fourth week (Sep 4th 2001), if > things are not improved > do me, your company and PTCL a favour by complianing > to my > higher management at Das Capital, about this > so that you may have a better person to manage this > business for you > and i can flip papers of DAWN engilsh once again! > > > My email address is [EMAIL PROTECTED] (same tagged > with this message) > Tel: 773-1887, > I usually can manage to reply mail with in same or > next business day > PLEASE URGENT REPLY REQD, I WILL DO SENOND THIS IS TO > REPLY > AFTER READING MAIL, make sure i can more normal mails > than urgents , > > As it is politically correct now a days to > decetralized power, in the same spirit > and definately to manage your business better, i have > empowered my ADEs to > perform various activiites > > 1.Mr Iftikhar Khuwaja (Tel 776-0066) ADE , will be > responsible > for commissioning / activation / upgrade > > 2. ADEs Zahid Mian Bhutto, Ghulam Shabbir Utero, and > Rashid Khan, > S.M, Hashim is be helping customers for trouble > shhooting and fault > rectification, with three supervisors and other > staff. Starting from > next week, we will have ADEs for three nights and > rest of the nights > we will have Engg, Supervisors, I am having them > trained for current > and next week, so be easy on them for one week > please > > OPERATIONAL NUMBER TELEPHONE ARE > 7774258 > 7731940 > 7729488 > > If you can any "real emergency". please call on my > mobile > 0333-2116072, it is up as long as i am awake, & goes > down with me > > > > > > Abdul Qadir > > DE ITI (For Now) > > > __________________________________________________ > Do You Yahoo!? > Make international calls for as low as $.04/minute with Yahoo! Messenger > http://phonecard.yahoo.com/ > ------------------------- ISPAK -------------------------- ISPAK Discussion List. Members are limited to officials of ISPs and ESPs of Pakistan and select media representatives. -------------- http://ispak.net.pk -----------------------
