Re: ISPAK: SOP FOR STM-1:suggestions from Mr Bhutta

[Ateeq.M.Khan]

Bhutta Sahib   In your suggestions I read word "Register" Come on urge them to modernize and use computers and Internet to do their job....still DE VAS sending telegrams as reminders....fax machine does not work after office hours.... no record of calls made, complaints lodged, follow up of complaints etc..and this is situation with so called corporate customers...think what happen to poor citizens without proper connections or booty to get their work done...   I think your ISPAK office is better managed with meagre resources then PTCL DE VAS office..it is pathetic.    Dont go merely by their words...nothing works and implemented without danda..which could be of any type depending upon situation.   Regards Ateeq   ----- Original Message ----- From: SBHUTTA To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Sent: Tuesday, August 28, 2001 9:14 AM Subject: ISPAK: SOP FOR STM-1 Dear Members, AoA, I have suggested some proposals and amendments in the Proposed SOP. Please send me your feed-back to include in it . Kindly send your feed-back today  enable me to send it back to PTCL for early implementations.. Wish you all the best.   Sanaullah Bhutta President ISPAK Internet Service Providers Association of Pakistan 114 -Caesar's Towers,  Main Shahrah-e-Faisal, Karachi.   Phone: 021 - 7786232 - 7786339 -  Fax: 021- 7786247   Mobile 0300 8243500 [EMAIL PROTECTED] [EMAIL PROTECTED]