Please apply the below steps on your Site Protector Consol..

   - In SiteProtector, right click on Event Collector and select *
   Properties*.
   - Click the *Agent Properties* button, then click the link for *Edit
   Agent Properties*.
   - Go to the *Event Sources* tab and click *Advanced*.
   - Adjust your heartbeat interval here. For starters, we recommend
   doubling the value from *300* to *600*.

Best Regards,
Syed Asifuddin,
IS Security Analyst,
Riyad Bank.



On 2/21/07, [EMAIL PROTECTED] <
[EMAIL PROTECTED]> wrote:
>
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> Today's Topics:
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>    1. Re: Server sensor Status is Offline (Soldatov, Sergey V.)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 20 Feb 2007 19:19:48 +0300
> From: "Soldatov, Sergey V." <[EMAIL PROTECTED]>
> Subject: Re: [ISSForum] Server sensor Status is Offline
> To: "brahim b" <[EMAIL PROTECTED]>, <[email protected]>
> Message-ID: <[EMAIL PROTECTED]>
> Content-Type: text/plain;       charset="iso-8859-1"
>
> See KB#3683 " My Server Sensor is offline and producing the 0xc7220066
> error".
>
> The link is awful, but here:
> https://iss.custhelp.com/cgi-bin/iss.cfg/php/enduser/std_adp.php?p_faqid=3683&p_created=1158762881&p_sid=5gnkvJui&p_lva=2190&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTImcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD0weGM3MjIwMDY2&p_li=&p_topview=1
>
> Good luck.
> ---
> Best regards, Sergey V. Soldatov.
> Information security department.
> tel/fax +7 495 745 89 50
> tel +7 495 777 77 07 (1613)
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of brahim b
> > Sent: Monday, February 12, 2007 6:03 PM
> > To: [email protected]
> > Subject: [ISSForum] Server sensor Status is Offline
> >
> >
> > Hi all,
> >
> >
> > I'm having a problem with one of my server sensor:
> >
> > Server sensor Status is reporting:    Offline
> >
> >
> >
> > In server properties I get this error :
> >
> >           License State:
> >     Key Good
> >       Sensor Status:
> >     Active
> >       Event Collector Connection Status:
> >
> >   Offline - The heartbeat request for the event channel could
> > not be sent since the channel is closed or otherwise
> > disabled. [ID=0xc7220066]
> >
> >   Version:
> >
> >   7.0 (SP 4.3:XPU 24.55)
> >       XPU Status:
> >     Out Of Date
> >
> >
> >
> > Regards,
> >
> >
> >
> >
> > ---------------------------------
> >  D?couvrez une nouvelle fa?on d'obtenir des r?ponses ? toutes
> > vos questions ! Profitez des connaissances, des opinions et
> > des exp?riences des internautes sur Yahoo! Questions/R?ponses.
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