Renato,
It is very likely a Sensor Controller error. You very likely have a corrupted
public key.
1) 90 % of the time this will resolve the issue:
Take the public key from the event collector and the
Sensor Controller and put it in the Agent Sensor Key Folder
Take a look at the troubleshooting document, page 17:
http://documents.iss.net/literature/SiteProtector/rssptsTroubleshooting.pdf
If you took the Into to Siteprotector training, you can find the
"troubleshooting connectivity issues" details on pages 7-29 through 7-32 in the
"Introduction to Proventia Management SiteProtector" book.
Course details can be found here:
http://documents.iss.net/literature/proventia/SP2_SP6_Student_Guide_TOC_3-17-06.pdf
Good luck!
--
Pete Marion
Security Architecture
Room 435
(717) 214-6581
CONFIDENTIALITY NOTE
This electronic message transmission, which includes any files transmitted with
it, may contain confidential or privileged information and is only intended for
the individual or entity named above. If you have received this email in error,
please purge it and all attachments and notify me immediately .
The Site Protector show status of Network Sensor how "Unknown". I already
restart the Network Sensor and Site Protector, but the status don?t change.
Someone know something about this ?
_______________________________________________
ISSForum mailing list
[EMAIL PROTECTED]
TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to
https://atla-mm1.iss.net/mailman/listinfo/issforum
To contact the ISSForum Moderator, send email to [EMAIL PROTECTED]
The ISSForum mailing list is hosted and managed by Internet Security Systems,
6303 Barfield Road, Atlanta, Georgia, USA 30328.
