Sorry, that is the 17th page of the PDF file; the page number shown in the 
document is 11.


-- 
Pete Marion 

Security Architecture
Room 435
(717) 214-6581

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Renato,

It is very likely a Sensor Controller error.  You very likely have a corrupted 
public key.

1) 90 % of the time this will resolve the issue:
                         Take the public key from the event collector and the 
Sensor Controller and put it in the Agent Sensor Key Folder

Take a look at the troubleshooting document, page 17:

http://documents.iss.net/literature/SiteProtector/rssptsTroubleshooting.pdf



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