Al, The ISS install leaves log files in your windows temp directory. If you can't find them, search for a directory named ISS outside of \Program Files, filenames like: All_Components_Log.txt Event_Collector_Setup_Log.txt Local_IPs_EC.txt Setup_Controller_EC_log.txt Setup_Controller_UNINSTALL_log.txt SPEventViewerService_log.txt
I have not come across this problem before, but in lieu of error messages/logs, I'll speculate a bit. It seems odd that the DB location should have any impact on the EC install, as these are essentially separate installs that are launched in sequence by a wrapper that takes parameters from your input on the DM web pages. If DM or the wrapper get confused about these parameters, the logs should help you see what parameters each sub-install was actually given. Your idea to run the install on C: sounds like a good way to begin isolating the problem; a DB detach/move/re-attach works eminently. This is an offline SQL operation only, Realsecure should not notice any difference, just remember to stop the Realsecure* Windows services first. A more sure-fire option is to run the standalone installers (Database-NormalSetup.exe ?) and EventCollector-NormalSetup.exe ?). You'll can find these on the Realsecure distribution CD's, possibly on the DeploymentManager, or download the latest & greates from ISS website. To completely pin down the problem, I would try all combinations; both the DM-initiated install and the separate installs, against both C: and D:. Good luck, Robert -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: 25 October 2004 18:32 To: [EMAIL PROTECTED] Subject: [ISSForum] Installing RealSecureDB on a separate partition. Hi all, We are setting up a Win2K Server with a mirrored partition (C:) for the Operating System and a second partition (RAID-5) where we would like to sit the Site Protector Database (D:). We also installed all of the SQL and other working files on the OS partition. While trying to install SP (custom with EC/DB together), the database gets installed successfully but the Event Collector install keeps on failing. We're using the latest Deployment Manager SP4 package to install the components. Did anyone run into the same issues while redirecting the DB to another partition on a fresh install? Would we be better off installing all the components to the mirrored drive to redirect the RealSecureDB afterwards (i.e. Detach - Move - Reattach)? Tx, Al _______________________________________________ ISSForum mailing list [EMAIL PROTECTED] TO UNSUBSCRIBE OR CHANGE YOUR SUBSCRIPTION, go to https://atla-mm1.iss.net/mailman/listinfo/issforum To contact the ISSForum Moderator, send email to [EMAIL PROTECTED] The ISSForum mailing list is hosted and managed by Internet Security Systems, 6303 Barfield Road, Atlanta, Georgia, USA 30328.
