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https://issues.apache.org/jira/browse/AMBARI-25153?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Zhiguo Wu updated AMBARI-25153:
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    Fix Version/s: 2.8.0

> Ambari 2.7.3 web hangs at first step installation wizard
> --------------------------------------------------------
>
>                 Key: AMBARI-25153
>                 URL: https://issues.apache.org/jira/browse/AMBARI-25153
>             Project: Ambari
>          Issue Type: Bug
>          Components: ambari-server
>    Affects Versions: 2.7.3
>            Reporter: Anh
>            Assignee: Antonenko Alexander
>            Priority: Blocker
>              Labels: pull-request-available
>             Fix For: 2.8.0
>
>         Attachments: 92571-ambari-error1.png, RDw4k.png
>
>          Time Spent: 2h 20m
>  Remaining Estimate: 0h
>
> I installed 2.7.3 following the instructions from: 
> [https://cwiki.apache.org/confluence/display/AMBARI/Installation+Guide+for+Ambari+2.7.3]
> After a long process I managed to complete the installation and start both 
> services successfully: "ambari-server" and "ambari-agent"
> Now I am stuck on the install wizard in the fisrt step without getting any 
> error or any progress. That is, after hitting "Next" it never gets to step 2. 
> (see picture) [screenshot showing the 
> issue|https://i.stack.imgur.com/RDw4k.png] Things done so far to try to work 
> this around:
>  * restarting services (several times)
>  * ambari-server upgrade (once more)
>  * trying with chrome and IE
>  * looking at the log files of ambari-server and ambari-agent
> ...but without success. Has anybody come across the same issue? Any clues?
> Here's a picture of the console in Firefox (I get the same in chrome)
> Thanks for your help!



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