shweta agarwal created CLOUDSTACK-3238: ------------------------------------------
Summary: creating template from snapshot fails in vmware Key: CLOUDSTACK-3238 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-3238 Project: CloudStack Issue Type: Bug Security Level: Public (Anyone can view this level - this is the default.) Components: Template, VMware Affects Versions: 4.2.0 Environment: vmware advanced zone with cluster level primary storage Reporter: shweta agarwal Priority: Blocker Fix For: 4.2.0 Repro steps: Create a VM create a snapshot of root disk of the VM Create a template from the backed up snapshot Bug: hittting exception: 2013-06-27 17:16:10,912 DEBUG [cloud.async.AsyncJobManagerImpl] (catalina-exec-13:null) submit async job-371, details: AsyncJobVO {id:371, userId: 2, accountId: 2, sessionKey: null, instanceType: Template, instanceId: 228, cmd: org.apache.cloudstack.api.command.user.template.CreateTemplateCmd, cmdOriginator: null, cmdInfo: {"sessionkey":"u7fuCDtJanfTR6ObPknZNoA9z6c\u003d","ctxUserId":"2","httpmethod":"GET","osTypeId":"9e1b6a5c-d98f-11e2-95e7-0682fe000017","isPublic":"false","response":"json","id":"228","displayText":"admin","snapshotid":"045d12f4-257b-4c28-b975-1b594fd9b2a6","passwordEnabled":"false","name":"admin","_":"1372333569675","ctxAccountId":"2","ctxStartEventId":"1426"}, cmdVersion: 0, callbackType: 0, callbackAddress: null, status: 0, processStatus: 0, resultCode: 0, result: null, initMsid: 7159676928023, completeMsid: null, lastUpdated: null, lastPolled: null, created: null} 2013-06-27 17:16:10,915 DEBUG [cloud.api.ApiServlet] (catalina-exec-13:null) ===END=== 10.146.0.12 -- GET command=createTemplate&response=json&sessionkey=u7fuCDtJanfTR6ObPknZNoA9z6c%3D&snapshotid=045d12f4-257b-4c28-b975-1b594fd9b2a6&name=admin&displayText=admin&osTypeId=9e1b6a5c-d98f-11e2-95e7-0682fe000017&isPublic=false&passwordEnabled=false&_=1372333569675 2013-06-27 17:16:10,980 DEBUG [cloud.async.AsyncJobManagerImpl] (Job-Executor-56:job-371) Executing org.apache.cloudstack.api.command.user.template.CreateTemplateCmd for job-371 2013-06-27 17:16:11,186 DEBUG [cloud.template.TemplateManagerImpl] (Job-Executor-56:job-371) Failed to create templatejava.lang.NullPointerException 2013-06-27 17:16:11,265 ERROR [cloud.async.AsyncJobManagerImpl] (Job-Executor-56:job-371) Unexpected exception while executing org.apache.cloudstack.api.command.user.template.CreateTemplateCmd com.cloud.utils.exception.CloudRuntimeException: Failed to create templatejava.lang.NullPointerException at com.cloud.template.TemplateManagerImpl.createPrivateTemplate(TemplateManagerImpl.java:1770) at com.cloud.utils.component.ComponentInstantiationPostProcessor$InterceptorDispatcher.intercept(ComponentInstantiationPostProcessor.java:125) at org.apache.cloudstack.api.command.user.template.CreateTemplateCmd.execute(CreateTemplateCmd.java:256) at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:155) at com.cloud.async.AsyncJobManagerImpl$1.run(AsyncJobManagerImpl.java:437) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) at java.util.concurrent.FutureTask.run(FutureTask.java:166) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:679) 2013-06-27 17:16:11,268 DEBUG [cloud.async.AsyncJobManagerImpl] (Job-Executor-56:job-371) Complete async job-371, jobStatus: 2, resultCode: 530, result: Error Code: 530 Error text: Failed to create templatejava.lang.NullPointerException 2013-06-27 17:16:11,270 DEBUG [agent.manager.DirectAgentAttache] (DirectAgent-422:null) Seq 1-646158771: Response Received: 2013-06-27 17:16:11,271 DEBUG [agent.transport.Request] (StatsCollector-2:null) Seq 1-646158771: Received: { Ans: , MgmtId: 7159676928023, via: 1, Ver: v1, Flags: 10, { GetStorageStatsAnswer } } 2013-06-27 17:16:11,283 DEBUG [agent.manager.DirectAgentAttache] (DirectA Attaching MS log and ssvm logs for the same -- This message is automatically generated by JIRA. If you think it was sent incorrectly, please contact your JIRA administrators For more information on JIRA, see: http://www.atlassian.com/software/jira