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https://issues.apache.org/jira/browse/CLOUDSTACK-2385?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13699464#comment-13699464
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Venkata Siva Vijayendra Bhamidipati commented on CLOUDSTACK-2385:
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I just rechecked on top of master whether the fix worked, and it does. So I'm 
resolving this issue as mentioned before. Kiran, please check the nfs server 
settings, it looks like you're running into an env issue.
                
> template download fails with Unexpected failure in Vmware.
> ----------------------------------------------------------
>
>                 Key: CLOUDSTACK-2385
>                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-2385
>             Project: CloudStack
>          Issue Type: Bug
>      Security Level: Public(Anyone can view this level - this is the 
> default.) 
>          Components: Template
>    Affects Versions: 4.2.0
>            Reporter: Kiran Koneti
>            Assignee: Venkata Siva Vijayendra Bhamidipati
>            Priority: Blocker
>             Fix For: 4.2.0
>
>         Attachments: management-server.zip, templatediff1
>
>
>  I registered a template with the parameters extractable=yes,Public=yes and 
> Featured=yes.
> Then later I tried to download the template from the UI.
> It shows an error message in the UI as below:"PrepareExtractTemplate: Failed 
> to create OVA for template extraction"
> and in the management server log below are the error messages observed.
> "2013-05-08 17:03:14,828 DEBUG [cloud.api.ApiServlet] (catalina-exec-4:null) 
> ===START===  10.146.0.136 -- GET  
> command=extractTemplate&mode=HTTP_DOWNLOAD&id=21e135aa-4df9-4818-b89c-99c64de5ee70&zoneid=58e1ce4d-fb5c-48c4-948f-408c969deae0&response=json&sessionkey=xrRnNHcHp3bh6nKU0gggxWRiioQ%3D&_=1367993227024
> 2013-05-08 17:03:14,865 DEBUG [cloud.async.AsyncJobManagerImpl] 
> (catalina-exec-4:null) submit async job-78, details: AsyncJobVO {id:78, 
> userId: 2, accountId: 2, sessionKey: null, instanceType: Template, 
> instanceId: 206, cmd: 
> org.apache.cloudstack.api.command.user.template.ExtractTemplateCmd, 
> cmdOriginator: null, cmdInfo: 
> {"response":"json","id":"21e135aa-4df9-4818-b89c-99c64de5ee70","sessionkey":"xrRnNHcHp3bh6nKU0gggxWRiioQ\u003d","ctxUserId":"2","zoneid":"58e1ce4d-fb5c-48c4-948f-408c969deae0","httpmethod":"GET","_":"1367993227024","ctxAccountId":"2","ctxStartEventId":"322","mode":"HTTP_DOWNLOAD"},
>  cmdVersion: 0, callbackType: 0, callbackAddress: null, status: 0, 
> processStatus: 0, resultCode: 0, result: null, initMsid: 6703101771911, 
> completeMsid: null, lastUpdated: null, lastPolled: null, created: null}
> 2013-05-08 17:03:14,868 DEBUG [cloud.api.ApiServlet] (catalina-exec-4:null) 
> ===END===  10.146.0.136 -- GET  
> command=extractTemplate&mode=HTTP_DOWNLOAD&id=21e135aa-4df9-4818-b89c-99c64de5ee70&zoneid=58e1ce4d-fb5c-48c4-948f-408c969deae0&response=json&sessionkey=xrRnNHcHp3bh6nKU0gggxWRiioQ%3D&_=1367993227024
> 2013-05-08 17:03:14,872 DEBUG [cloud.async.AsyncJobManagerImpl] 
> (Job-Executor-26:job-78) Executing 
> org.apache.cloudstack.api.command.user.template.ExtractTemplateCmd for job-78
> 2013-05-08 17:03:14,894 DEBUG [cloud.template.HypervisorTemplateAdapter] 
> (Job-Executor-26:job-78) Failed to create OVA for template 
> Tmpl[206-OVA-206-2-70244819-a3df-3daf-882c-c05c22c9645a due to zone 
> non-existing.
> 2013-05-08 17:03:14,905 ERROR [cloud.async.AsyncJobManagerImpl] 
> (Job-Executor-26:job-78) Unexpected exception while executing 
> org.apache.cloudstack.api.command.user.template.ExtractTemplateCmd
> com.cloud.utils.exception.CloudRuntimeException: PrepareExtractTemplate: 
> Failed to create OVA for template extraction.
>         at 
> com.cloud.template.HypervisorTemplateAdapter.prepareExtractTemplate(HypervisorTemplateAdapter.java:263)
>         at 
> com.cloud.template.TemplateManagerImpl.extract(TemplateManagerImpl.java:375)
>         at 
> com.cloud.utils.component.ComponentInstantiationPostProcessor$InterceptorDispatcher.intercept(ComponentInstantiationPostProcessor.java:125)
>         at 
> org.apache.cloudstack.api.command.user.template.ExtractTemplateCmd.execute(ExtractTemplateCmd.java:128)
>         at com.cloud.api.ApiDispatcher.dispatch(ApiDispatcher.java:155)
>         at 
> com.cloud.async.AsyncJobManagerImpl$1.run(AsyncJobManagerImpl.java:437)
>         at 
> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>         at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
>         at java.util.concurrent.FutureTask.run(FutureTask.java:166)
>         at 
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
>         at 
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
>         at java.lang.Thread.run(Thread.java:679)
> 2013-05-08 17:03:14,907 DEBUG [cloud.async.AsyncJobManagerImpl] 
> (Job-Executor-26:job-78) Complete async job-78, jobStatus: 2, resultCode: 
> 530, result: Error Code: 530 Error text: PrepareExtractTemplate: Failed to 
> create OVA for template extraction.
> 2013-05-08 17:03:16,752 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-18:null) Ping from 5
> 2013-05-08 17:03:17,262 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-198:null) Ping from 1
> 2013-05-08 17:03:17,884 DEBUG [cloud.api.ApiServlet] (catalina-exec-16:null) 
> ===START===  10.146.0.136 -- GET  
> command=queryAsyncJobResult&jobId=847d337a-0f3c-4396-8d78-7efad2f9a7b2&response=json&sessionkey=xrRnNHcHp3bh6nKU0gggxWRiioQ%3D&_=1367993230129
> 2013-05-08 17:03:17,903 DEBUG [cloud.async.AsyncJobManagerImpl] 
> (catalina-exec-16:null) Async job-78 completed"

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