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https://issues.apache.org/jira/browse/CLOUDSTACK-2428?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13851675#comment-13851675
 ] 

Koushik Das commented on CLOUDSTACK-2428:
-----------------------------------------

I looked at the logs and see that XenServerInvestigator is always returning the 
host status for Rack3Host20.lab.vmops.com as 'Up' till 22:06. Only at 22:07 it 
returned heartbeat failure for the first time. The CheckOnHostCommand which is 
actually called by XS investigator is returning that the the heartbeat is 
running. The config parameters xen.heartbeat.interval, ping.interval and 
ping.timeout are all set to default values. I looked at the check_heartbeat.sh 
script which gets called at the XS host to check if the heartbeat is alive or 
dead and didn't see anything unusual.

Some of the possibilities I can think of for the behaviour seen:
- There may be a time lag between the XS hosts Rack3Host20.lab.vmops.com and 
Rack3Host23.lab.vmops.com. Can you check if the hosts are time synchronised or 
not?
- Is it possible that the heartbeat file is getting updated through some other 
host from another MS (highly unlikely but just wanted to rule it out)?


2013-12-16 22:05:59,890 INFO  [c.c.a.m.AgentManagerImpl] 
(AgentTaskPool-1:ctx-d57c261c) Investigating why host 1 has disconnected with 
event PingTimeout
2013-12-16 22:05:59,890 DEBUG [c.c.a.m.AgentManagerImpl] 
(AgentTaskPool-1:ctx-d57c261c) checking if agent (1) is alive
2013-12-16 22:05:59,892 DEBUG [c.c.a.t.Request] (AgentTaskPool-1:ctx-d57c261c) 
Seq 1-1825048696: Sending  { Cmd , MgmtId: 112516401760401, via: 
1(Rack3Host20.lab.vmops.com), Ver: v1, Flags: 100011, 
[{"com.cloud.agent.api.CheckHealthCommand":{"wait":50}}] }
2013-12-16 22:05:59,892 DEBUG [c.c.a.t.Request] (AgentTaskPool-1:ctx-d57c261c) 
Seq 1-1825048696: Executing:  { Cmd , MgmtId: 112516401760401, via: 
1(Rack3Host20.lab.vmops.com), Ver: v1, Flags: 100011, 
[{"com.cloud.agent.api.CheckHealthCommand":{"wait":50}}] }
2013-12-16 22:06:02,896 DEBUG [c.c.a.t.Request] (AgentTaskPool-1:ctx-d57c261c) 
Seq 1-1825048696: Received:  { Ans: , MgmtId: 112516401760401, via: 1, Ver: v1, 
Flags: 10, { CheckHealthAnswer } }
2013-12-16 22:06:02,896 DEBUG [c.c.a.m.AgentManagerImpl] 
(AgentTaskPool-1:ctx-d57c261c) Details from executing class 
com.cloud.agent.api.CheckHealthCommand: resource is not alive
2013-12-16 22:06:02,897 DEBUG [c.c.h.HighAvailabilityManagerImpl] 
(AgentTaskPool-1:ctx-d57c261c) SimpleInvestigator unable to determine the state 
of the host.  Moving on.
2013-12-16 22:06:02,900 DEBUG [c.c.a.t.Request] (AgentTaskPool-1:ctx-d57c261c) 
Seq 2-120391533: Sending  { Cmd , MgmtId: 112516401760401, via: 
2(Rack3Host23.lab.vmops.com), Ver: v1, Flags: 100011, 
[{"com.cloud.agent.api.CheckOnHostCommand":{"host":{"guid":"eb0add58-3df6-4870-8937-ac21abe5471b","privateNetwork":{"ip":"10.223.59.66","netmask":"255.255.255.192","mac":"bc:30:5b:d4:16:39","isSecurityGroupEnabled":false},"publicNetwork":{"ip":"10.223.59.66","netmask":"255.255.255.192","mac":"bc:30:5b:d4:16:39","isSecurityGroupEnabled":false},"storageNetwork1":{"ip":"10.223.59.66","netmask":"255.255.255.192","mac":"bc:30:5b:d4:16:39","isSecurityGroupEnabled":false}},"wait":20}}]
 }
2013-12-16 22:06:02,900 DEBUG [c.c.a.t.Request] (AgentTaskPool-1:ctx-d57c261c) 
Seq 2-120391533: Executing:  { Cmd , MgmtId: 112516401760401, via: 
2(Rack3Host23.lab.vmops.com), Ver: v1, Flags: 100011, 
[{"com.cloud.agent.api.CheckOnHostCommand":{"host":{"guid":"eb0add58-3df6-4870-8937-ac21abe5471b","privateNetwork":{"ip":"10.223.59.66","netmask":"255.255.255.192","mac":"bc:30:5b:d4:16:39","isSecurityGroupEnabled":false},"publicNetwork":{"ip":"10.223.59.66","netmask":"255.255.255.192","mac":"bc:30:5b:d4:16:39","isSecurityGroupEnabled":false},"storageNetwork1":{"ip":"10.223.59.66","netmask":"255.255.255.192","mac":"bc:30:5b:d4:16:39","isSecurityGroupEnabled":false}},"wait":20}}]
 }
2013-12-16 22:06:03,676 DEBUG [c.c.a.t.Request] (AgentTaskPool-1:ctx-d57c261c) 
Seq 2-120391533: Received:  { Ans: , MgmtId: 112516401760401, via: 2, Ver: v1, 
Flags: 10, { CheckOnHostAnswer } }
2013-12-16 22:06:03,676 DEBUG [c.c.a.m.AgentManagerImpl] 
(AgentTaskPool-1:ctx-d57c261c) Details from executing class 
com.cloud.agent.api.CheckOnHostCommand: Heartbeat is still going
2013-12-16 22:06:03,676 DEBUG [c.c.h.HighAvailabilityManagerImpl] 
(AgentTaskPool-1:ctx-d57c261c) XenServerInvestigator was able to determine host 
1 is in Up
2013-12-16 22:06:03,676 INFO  [c.c.a.m.AgentManagerImpl] 
(AgentTaskPool-1:ctx-d57c261c) The state determined is Up
2013-12-16 22:06:03,676 INFO  [c.c.a.m.AgentManagerImpl] 
(AgentTaskPool-1:ctx-d57c261c) Agent is determined to be up and running
2013-12-16 22:06:03,676 DEBUG [c.c.h.Status] (AgentTaskPool-1:ctx-d57c261c) 
Transition:[Resource state = Enabled, Agent event = Ping, Host id = 1, name = 
Rack3Host20.lab.vmops.com]
2013-12-16 22:06:03,680 DEBUG [c.c.h.Status] (AgentTaskPool-1:ctx-d57c261c) 
Agent status update: [id = 1; name = Rack3Host20.lab.vmops.com; old status = 
Up; event = Ping; new status = Up; old update count = 500; new update count = 
501]


| Advanced | DEFAULT  | management-server | xen.heartbeat.interval | 60    | 
heartbeat to use when implementing XenServer Self Fencing | NULL          | 
NULL    | NULL  |          0 |
| Advanced | DEFAULT  | AgentManager | ping.interval | 60    | Interval to send 
application level pings to make sure the connection is still working | 60       
     | 2013-12-16 18:22:22 | Global |          0 |
| Advanced | DEFAULT  | AgentManager | ping.timeout  | 2.5   | Multiplier to 
ping.interval before announcing an agent has timed out                  | 2.5   
        | 2013-12-16 18:22:22 | Global |          1 |


> HA - When the master host is disconnected , the host status contines to 
> remain in "Up" state because of 
> com.cloud.utils.exception.CloudRuntimeException: Unable to reset master of 
> slave 
> -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: CLOUDSTACK-2428
>                 URL: https://issues.apache.org/jira/browse/CLOUDSTACK-2428
>             Project: CloudStack
>          Issue Type: Bug
>      Security Level: Public(Anyone can view this level - this is the 
> default.) 
>          Components: Management Server
>    Affects Versions: 4.2.0, 4.3.0
>         Environment: Build from pvaln
>            Reporter: Sangeetha Hariharan
>            Assignee: Koushik Das
>            Priority: Critical
>             Fix For: 4.2.0, 4.3.0
>
>         Attachments: hostdown.rar, hostdown.rar, logs.rar, logs_7_29, 
> management-server.rar, masterhostdown.rar
>
>
> 1. Advance zone  with 1 cluster with 2 hosts. Create  Shared network with 
> private vlan.
> 2. Deploy few HA enabled Vms in this network. 
> 3. pull network cable for one of the host.
> When cloudstack detects that the host is disconnected , it is not able to out 
> the host in disconnected state and start HA for Vms that are HA enabeld,
> I see the following exception in the management server logs:
> 2013-05-09 17:15:55,576 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-267:null) Seq 1-1435828229: Executing request
> 2013-05-09 17:15:55,602 DEBUG [xen.resource.XenServerConnectionPool] 
> (DirectAgent-267:null) Catch Exception: 
> com.xensource.xenapi.Types$HostOffline Host is offline 10.223.81.62 due to 
> You attempted an operation which involves a host which could not be contacted.
> 2013-05-09 17:15:55,603 DEBUG [xen.resource.XenServerConnectionPool] 
> (DirectAgent-267:null) Trying to reset master of slave 10.223.81.62 to 
> 10.223.81.61
> 2013-05-09 17:16:02,319 WARN  [xen.resource.CitrixResourceBase] 
> (DirectAgent-265:null)  can not ping xenserver 
> 520d4994-8b1f-4dda-b51d-2ee63750abf6
> 2013-05-09 17:16:02,319 WARN  [agent.manager.DirectAgentAttache] 
> (DirectAgent-265:null) Unable to get current status on 1
> 2013-05-09 17:16:02,321 INFO  [agent.manager.AgentManagerImpl] 
> (AgentTaskPool-11:null) Investigating why host 1 has disconnected with event 
> AgentDisconnected
> 2013-05-09 17:16:02,321 DEBUG [agent.manager.AgentManagerImpl] 
> (AgentTaskPool-11:null) checking if agent (1) is alive
> 2013-05-09 17:16:02,323 DEBUG [agent.transport.Request] 
> (AgentTaskPool-11:null) Seq 1-1435828294: Sending  { Cmd , MgmtId: 
> 7647994577963, via: 1, Ver: v1, Flags: 100011, 
> [{"CheckHealthCommand":{"wait":50}}] }
> 2013-05-09 17:16:02,323 DEBUG [agent.transport.Request] 
> (AgentTaskPool-11:null) Seq 1-1435828294: Executing:  { Cmd , MgmtId: 
> 7647994577963, via: 1, Ver: v1, Flags: 100011, 
> [{"CheckHealthCommand":{"wait":50}}] }
> 2013-05-09 17:16:02,323 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-271:null) Seq 1-1435828294: Executing request
> 2013-05-09 17:16:04,035 DEBUG [agent.manager.AgentAttache] 
> (AgentTaskPool-10:null) Seq 6-474349576: Waiting some more time because this 
> is the current command
> 2013-05-09 17:16:04,040 DEBUG [xen.resource.XenServerConnectionPool] 
> (DirectAgent-268:null) localLogout has problem Failed to read server's 
> response: connect timed out
> 2013-05-09 17:16:04,040 WARN  [agent.manager.DirectAgentAttache] 
> (DirectAgent-268:null) Seq 1-1435828292: Exception Caught while executing 
> command
> com.cloud.utils.exception.CloudRuntimeException: Unable to reset master of 
> slave 10.223.81.62 to 10.223.81.61 due to org.apache.xmlrpc.XmlRpcException: 
> Failed to read server's response: connect timed out
>         at 
> com.cloud.hypervisor.xen.resource.XenServerConnectionPool.PoolEmergencyResetMaster(XenServerConnectionPool.java:443)
>         at 
> com.cloud.hypervisor.xen.resource.XenServerConnectionPool.connect(XenServerConnectionPool.java:661)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.getConnection(CitrixResourceBase.java:5639)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.execute(CitrixResourceBase.java:1682)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.executeRequest(CitrixResourceBase.java:524)
>         at 
> com.cloud.hypervisor.xen.resource.XenServer56Resource.executeRequest(XenServer56Resource.java:73)
>         at 
> com.cloud.hypervisor.xen.resource.XenServer610Resource.executeRequest(XenServer610Resource.java:102)
>         at 
> com.cloud.agent.manager.DirectAgentAttache$Task.run(DirectAgentAttache.java:186)
>         at 
> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>         at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
>         at java.util.concurrent.FutureTask.run(FutureTask.java:166)
>         at 
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(ScheduledThreadPoolExecutor.java:165)
>         at 
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:266)
>         at 
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
>         at 
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
>         at java.lang.Thread.run(Thread.java:679)
> 2013-05-09 17:16:04,041 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-268:null) Seq 1-1435828292: Response Received:
> 2013-05-09 17:16:04,041 DEBUG [agent.transport.Request] 
> (DirectAgent-268:null) Seq 1-1435828292: Processing:  { Ans: , MgmtId: 
> 7647994577963, via: 1, Ver: v1, Flags: 10, 
> [{"Answer":{"result":false,"details":"com.cloud.utils.exception.CloudRuntimeException:
>  Unable to reset master of slave 10.223.81.62 to 10.223.81.61 due to 
> org.apache.xmlrpc.XmlRpcException: Failed to read server's response: connect 
> timed out","wait":0}}] }
> 2013-05-09 17:16:04,041 DEBUG [agent.transport.Request] 
> (AgentTaskPool-5:null) Seq 1-1435828292: Received:  { Ans: , MgmtId: 
> 7647994577963, via: 1, Ver: v1, Flags: 10, { Answer } }
> 2013-05-09 17:16:04,041 DEBUG [cloud.ha.AbstractInvestigatorImpl] 
> (AgentTaskPool-5:null) host (10.223.81.50) cannot be pinged, returning null 
> ('I don't know')
> 2013-05-09 17:16:04,041 DEBUG [cloud.ha.UserVmDomRInvestigator] 
> (AgentTaskPool-5:null) sending ping from (5) to agent's host ip address 
> (10.223.81.50)
> 2013-05-09 17:16:04,043 DEBUG [agent.transport.Request] 
> (AgentTaskPool-5:null) Seq 5-2082341067: Sending  { Cmd , MgmtId: 
> 7647994577963, via: 5, Ver: v1, Flags: 100011, 
> [{"PingTestCommand":{"_computingHostIp":"10.223.81.50","wait":20}}] }
> 2013-05-09 17:16:04,043 DEBUG [agent.transport.Request] 
> (AgentTaskPool-5:null) Seq 5-2082341067: Executing:  { Cmd , MgmtId: 
> 7647994577963, via: 5, Ver: v1, Flags: 100011, 
> [{"PingTestCommand":{"_computingHostIp":"10.223.81.50","wait":20}}] }
> 2013-05-09 17:16:04,043 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-272:null) Seq 5-2082341067: Executing request
> 2013-05-09 17:16:04,053 DEBUG [xen.resource.XenServerConnectionPool] 
> (DirectAgent-91:null) localLogout has problem Failed to read server's 
> response: connect timed out
> 2013-05-09 17:16:04,053 WARN  [agent.manager.DirectAgentAttache] 
> (DirectAgent-91:null) Seq 1-1435828293: Exception Caught while executing 
> command
> com.cloud.utils.exception.CloudRuntimeException: Unable to reset master of 
> slave 10.223.81.62 to 10.223.81.61 due to org.apache.xmlrpc.XmlRpcException: 
> Failed to read server's response: connect timed out
>         at 
> com.cloud.hypervisor.xen.resource.XenServerConnectionPool.PoolEmergencyResetMaster(XenServerConnectionPool.java:443)
>         at 
> com.cloud.hypervisor.xen.resource.XenServerConnectionPool.connect(XenServerConnectionPool.java:661)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.getConnection(CitrixResourceBase.java:5639)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.execute(CitrixResourceBase.java:1682)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.executeRequest(CitrixResourceBase.java:524)
>         at 
> com.cloud.hypervisor.xen.resource.XenServer56Resource.executeRequest(XenServer56Resource.java:73)
>         at 
> com.cloud.hypervisor.xen.resource.XenServer610Resource.executeRequest(XenServer610Resource.java:102)
>         at 
> com.cloud.agent.manager.DirectAgentAttache$Task.run(DirectAgentAttache.java:186)
>         at 
> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>         at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
>         at java.util.concurrent.FutureTask.run(FutureTask.java:166)
>         at 
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$101(ScheduledThreadPoolExecutor.java:165)
>         at 
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:266)
>         at 
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
>         at 
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
>         at java.lang.Thread.run(Thread.java:679)
> 2013-05-09 17:16:04,054 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-91:null) Seq 1-1435828293: Response Received:
> 2013-05-09 17:16:04,054 DEBUG [agent.transport.Request] (DirectAgent-91:null) 
> Seq 1-1435828293: Processing:  { Ans: , MgmtId: 7647994577963, via: 1, Ver: 
> v1, Flags: 10, 
> [{"Answer":{"result":false,"details":"com.cloud.utils.exception.CloudRuntimeException:
>  Unable to reset master of slave 10.223.81.62 to 10.223.81.61 due to 
> org.apache.xmlrpc.XmlRpcException: Failed to read server's response: connect 
> timed out","wait":0}}] }
> 2013-05-09 17:16:04,055 DEBUG [agent.transport.Request] 
> (AgentTaskPool-7:null) Seq 1-1435828293: Received:  { Ans: , MgmtId: 
> 7647994577963, via: 1, Ver: v1, Flags: 10, { Answer } }
> 2013-05-09 17:16:04,055 DEBUG [cloud.ha.AbstractInvestigatorImpl] 
> (AgentTaskPool-7:null) host (10.223.81.52) cannot be pinged, returning null 
> ('I don't know')
> 2013-05-09 17:16:04,055 DEBUG [cloud.ha.UserVmDomRInvestigator] 
> (AgentTaskPool-7:null) sending ping from (5) to agent's host ip address 
> (10.223.81.52)
> 2013-05-09 17:16:04,057 DEBUG [agent.transport.Request] 
> (AgentTaskPool-7:null) Seq 5-2082341068: Sending  { Cmd , MgmtId: 
> 7647994577963, via: 5, Ver: v1, Flags: 100011, 
> [{"PingTestCommand":{"_computingHostIp":"10.223.81.52","wait":20}}] }
> 2013-05-09 17:16:04,057 DEBUG [agent.manager.AgentAttache] 
> (AgentTaskPool-14:null) Seq 3-1752367195: Waiting some more time because this 
> is the current command
> 2013-05-09 17:16:04,057 DEBUG [agent.transport.Request] 
> (AgentTaskPool-7:null) Seq 5-2082341068: Executing:  { Cmd , MgmtId: 
> 7647994577963, via: 5, Ver: v1, Flags: 100011, 
> [{"PingTestCommand":{"_computingHostIp":"10.223.81.52","wait":20}}] }
> 2013-05-09 17:16:04,057 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-91:null) Seq 5-2082341068: Executing request
> 2013-05-09 17:16:05,175 DEBUG [storage.secondary.SecondaryStorageManagerImpl] 
> (secstorage-1:null) Zone 1 is ready to launch secondary storage VM
> 2013-05-09 17:16:05,614 DEBUG [xen.resource.XenServerConnectionPool] 
> (DirectAgent-267:null) localLogout has problem Failed to read server's 
> response: connect timed out
> 2013-05-09 17:16:05,614 WARN  [agent.manager.DirectAgentAttache] 
> (DirectAgent-267:null) Seq 1-1435828229: Exception Caught while executing 
> command
> com.cloud.utils.exception.CloudRuntimeException: Unable to reset master of 
> slave 10.223.81.62 to 10.223.81.61 due to org.apache.xmlrpc.XmlRpcException: 
> Failed to read server's response: connect timed out
>         at 
> com.cloud.hypervisor.xen.resource.XenServerConnectionPool.PoolEmergencyResetMaster(XenServerConnectionPool.java:443)
>         at 
> com.cloud.hypervisor.xen.resource.XenServerConnectionPool.connect(XenServerConnectionPool.java:661)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.getConnection(CitrixResourceBase.java:5639)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.execute(CitrixResourceBase.java:7725)
>         at 
> com.cloud.hypervisor.xen.resource.CitrixResourceBase.executeRequest(CitrixResourceBase.java:570)
>         at 
> com.cloud.hypervisor.xen.resource.XenServer56Resource.executeRequest(XenServer56Resource.java:73)
>         at 
> com.cloud.hypervisor.xen.resource.XenServer610Resource.executeRequest(XenServer610Resource.java:102)
>         at 
> com.cloud.agent.manager.DirectAgentAttache$Task.run(DirectAgentAttache.java:186)
>         at 
> java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
>         at 
> java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:351)
>         at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:178)
>         at 
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:165)
>         at 
> java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:267)
>         at 
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
>         at 
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
>         at java.lang.Thread.run(Thread.java:679)
> 2013-05-09 17:16:05,615 DEBUG [agent.manager.DirectAgentAttache] 
> (DirectAgent-267:null) Seq 1-1435828229: Response Received:
> 2013-05-09 17:16:05,615 DEBUG [agent.transport.Request] 
> (DirectAgent-267:null) Seq 1-1435828229: Processing:  { Ans: , MgmtId: 
> 7647994577963, via: 1, Ver: v1, Flags: 10, 
> [{"Answer":{"result":false,"details":"com.cloud.utils.exception.CloudRuntimeException:
>  Unable to reset master of slave 10.223.81.62 to 10.223.81.61 due to 
> org.apache.xmlrpc.XmlRpcException: Failed to read server's response: connect 
> timed out","wait":0}}] }
> 2013-05-09 17:16:05,704 DEB



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